How Do I Change My Payment Method on Roku?

If you have Roku and you need to change the way you make your Roku payments, it's easy to change the form of payment you use. You can do it from your Roku device or on the Roku website by signing into your account. You can use a variety of credit cards or PayPal.

If you have Roku and need to change the form of payment you use for it, you've come to the right place. This article will teach you how to change your payment method on Roku.

Forms of Payment Roku Accepts

Roku accepts Visa, MasterCard, American Express, Discover, and PayPal. It also accepts gift cards if the payment merchant for the card is accepted in your area.

Changing Your Form of Payment on Your Roku Device

You can change your form of payment on your Roku-enabled device by following these steps:

  1. Press the Home button on your remote.
  2. Scroll down.
  3. Select Settings.
  4. Select Payment Method.
  5. Select Add Payment Method.
  6. Enter the card number.
  7. Enter the expiration date.
  8. Enter your card's CVV (the three-digit number on the back of your card).
  9. Enter your ZIP code.
  10. Select Save Card.

Changing Your Form of Payment Online

You can also make the necessary change online by following these steps:

  1. Go to Roku's home page.
  2. Sign in to your account.
  3. Click or tap on Update under the Payment Method header.
  4. Fill in all of the fields.
  5. Click or tap on Save.

If You Have Trouble Changing Your Form of Payment

Sometimes the Roku website has issues with a particular browser. If your payment method isn't updating, try using a different browser, such as Firefox or Chrome. If you have difficulty making the change on your Roku device, go to Settings, then select Network, and then select Check Connection to make sure your Roku device is connected to the internet.

Contacting Roku

If you need help changing the form of payment you use, you can get help from a Roku customer support representative. You can reach one by email, phone, chat, or using the Roku help forum.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Roku Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Roku in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Payment Method on Roku? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Roku

Asked 3 years ago
Updated 2 years ago
Viewed 1,029,994 times
Roku
change Roku payment
change Roku credit card
update Roku payment

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!