In a nutshell: Postmates allows you to order food through their app, pay for the order and delivery fee, and have it delivered to your address. You can cancel an order for a refund, but the amount refunded depends
Like GrubHub, you can order food on Postmates using the app, pay the food plus delivery fee and then have the food delivered to your address. You can cancel an order and get refunded but it may not be the full amount. It depends on whether or not the restaurant has already prepared the order. Read this guide if you want a refund from Postmates. We'll teach you how to start the refund process using your mobile phone and computer.
Do this step if you're canceling an order using your mobile phone. If you change your mind about the food you ordered, it's advised that you cancel the order right away to get a full refund. Otherwise, you may only get a partial refund.
A menu will pop up. Select Cancel Order.
Note that there may be a charge if the restaurant has already prepared the order. If you're certain you still want to cancel, tap Cancel Delivery.
If you're using the computer, follow the steps below.
You'll find this on the top right of your screen.
Follow the on-screen prompts. A customer support representative should get in touch with you ASAP.
If you're using an iPhone and you received an incorrect food item, you can request a refund by following the steps below.
Look for a clock icon and tap on it. That's the history page.
Follow the on-screen instructions on how to get a refund.
You can also contact Postmates' Customer Service if you have an issue with your order. Customers may contact them on their Facebook, Instagram and X accounts. To recap, if you change your mind about a Postmates order, it's better to cancel it immediately to get a full refund. You may only get a partial refund if the restaurant has already prepared your order. For other concerns about Postmates, please get in touch with this Customer Support.
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