If something went wrong with your Postmates order, you can request that the company credit a refund to your Postmates gift card. To make the request, use the Postmates app or visit the website and log in to your account. Find your order history and select the order in question. Choose a reason for your request from the prompts and click the submit button. Wait for Postmates to review your claim. You can also contact the company's support staff for assistance.
Postmates is a popular delivery service that transports everything from fast food orders to groceries. Registered Postmates users can place orders via their smartphone or desktop to schedule a delivery. If you received a Postmates gift card, you can apply its balance to the cost of your order. If something goes wrong with the order, however, how can you request a refund to your Postmates gift card? The following information can help.
You can request a refund to your gift card from Postmates either by opening up the Postmates app on your smartphone or visiting the company's website. To use the app, follow these steps:
Requesting a refund using your computer:
In either case, you must request your refund within 48 hours of your order's placement or you will not be eligible. Refunds are provided at the discretion of Postmates. Once you submit your refund request via the app or computer, you will need to wait for Postmates to review your claim and make a determination.
If you find that the steps above aren't working, you can contact Postmates for help. Because of the 48-hour refund rule, the sooner you request a refund, the better.
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