You'll need to create a Netflix account first and redeem the gift card to view your Netflix gift card balance. To redeem a card, go to the gift cards page on Netflix and navigate to Redeem a Gift Card. Enter the code or Pin and click Redeem. Once redeemed, either log in or create an account with Netflix. Go to your Billing Details page to view your gift card balance.
Users will need to have a Netflix account in order to be able to view the balance on a Netflix gift card. Gift cards will also need to be redeemed first to allow a user to check the balance. After redeeming the card, go to your Billing Details page to check the Netflix gift card balance.
The first step to redeeming a Netflix gift card is to get the code by scratching off the foil found at the back of the card or by checking your email/receipt. Below are the steps to redeeming your Netflix gift card:
1. Go to the gift cards page and navigate to Redeem a Gift Card.
2. Click I'm Ready and type in the code.
3. Click Redeem and log in to your account or create a new account with Netflix.
Go to the Billing Details if you want to check your balance. You can keep watching movies on Netflix until your balance runs out. Don't worry, Netflix will send a notification seven days before your balance runs out.
If you have another gift card, simply redeem that and it will be added to your account. You can also add a payment method and sign up for a Netflix package to continue watching movies on Netflix.
If the message says you can't redeem the gift card due to an invalid code, it's possible that the gift card hasn't been activated yet by the merchant. It's advised that users wait for at least 24 hours to redeem the gift card. If you're still seeing another error message and you're certain the gift card hasn't been redeemed yet, please contact Netflix Customer Support.
GetHuman has been working for over 10 years on sourcing information about big organizations like Netflix in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check the Balance on My Netflix Gift Card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.