Microsoft gives discounts on its products during Black Friday. If an item you have bought during Black Friday develops a problem, you can return it to Microsoft within 30 days It is essential to confirm that the item is eligible for return because some things like custom made products cannot be returned to Microsoft. If your item qualifies for a refund, Microsoft will refund you within five business days.
During Black Friday, Microsoft gives affordable deals for their products. The Black Friday is an excellent time to buy the expensive one time items like TVs. If you purchase an item with a defect or one that does not work from Microsoft, you can return it to them and get a replacement or refund. Microsoft requires the items to be returned within 30 days from the day you buy them.
When returning an item, it should not have damages that you have caused. The product should be returned in its original packaging with all the accessories that were in the box. The official receipt, instruction manuals, and all other documents in the package should be returned with it. When returning packaged software and games, you should include media and product keys and have an intact seal.
There are some items that you cannot return to Microsoft once you have bought them, including gift cards and subscription cards, items that have been custom made for you, RAM products, and clearance items that have been marked as " non-returnable." Special order products and services that you have already consumed cannot be returned to Microsoft.
If the item that you bought during Microsoft Black Friday fails to work, you can contact Microsoft, who can guide you on what to do. Sometimes Microsoft may advise you to troubleshoot the item first and check whether it works failure to which you can then return it to them. If your item qualifies for a refund, Microsoft will send the money to your bank account, but it will be less the original shipping cost you had incurred.
How To Return an Item To Microsoft From Their Black Friday sale
You can return an item that you bought from Microsoft by following the guidelines given below or contact the Microsoft customer support team for help. This is how you go about returning a Black Friday sale item to Microsoft;
1. You will require your Microsoft account username and password.
2. Confirm that you are within the allowed return period.
3. Ensure that your item is eligible for return to Microsoft.
4. Open the official Microsoft website.
5. Login to your Microsoft account using your account username and password
6. Open the drop-down menu.
7. Click on "order history."
8. Select the item that you want to return.
9. Click on "request refund."
10. Microsoft will send you instructions that you should follow to get a prepaid shipping label for the item.
11. You can then send the item to Microsoft.
12. If your item qualifies for a refund, Microsoft will wire the money to your bank account within five business days.
13. You may experience some delay in getting the money depending on your bank's duration to process the transaction.
14. If you fail in returning the item after following these steps, you can call Microsoft customer support.
15. You can also send an email to Microsoft or have a live chat with them.
16. You may also seek assistance from the Microsoft customer support team through their Facebook and Twitter handles.
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