What is the warranty coverage for Microsoft Store products?

Asked 6 months ago
All products purchased from the Microsoft Store, such as Surface devices, Xbox consoles, and accessories, come with a limited warranty. The specific warranty duration and coverage may vary depending on the product. Generally, Microsoft offers a one-year limited hardware warranty for its devices, including manufacturing defects and malfunctions. This warranty ensures that if any hardware issues arise within the specified period, Microsoft will repair or replace the product at no additional cost. However, it is important to note that the warranty coverage does not include accidental damage, loss, or theft. To obtain warranty service, customers can contact Microsoft Support or visit a nearby Microsoft Store location accompanied by the proof of purchase. Additional extended warranty options may be available for purchase separately.
Answered Nov 1, 2023

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