What is the return policy for Microsoft Store purchases?

Asked 6 months ago
The return policy for Microsoft Store purchases offers customers the flexibility and peace of mind they desire. Customers can return eligible products within 30 days from the purchase date, provided they are in their original condition and packaging. Moreover, certain categories such as software, games, and subscriptions have specific return guidelines. Customers are encouraged to visit the Microsoft Store website for further details. Additionally, returns can be initiated both online and in-store for convenience. For online orders, customers can sign in to their Microsoft account and access the order history page to start the return process. In-store returns can be completed at any Microsoft Store location by presenting the original receipt or order confirmation email. Microsoft Store strives to ensure customer satisfaction through a fair and efficient return policy.
Answered Nov 1, 2023

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