Can I cancel or modify my order after it has been placed?

Asked 6 months ago
Yes, you can cancel or modify your order after it has been placed on the Microsoft Store, but there are certain conditions. If your order is still in the processing stage, you may be able to make changes or cancel it entirely by signing in to your account and selecting the appropriate options. However, if your order has already been shipped or is being prepared for shipment, it may not be possible to cancel or modify it. In such cases, you may need to wait for the order to be delivered and then initiate a return or exchange process. It is recommended to review the Microsoft Store's cancellation and returns policy for complete details and contact customer support if you need further assistance.
Answered Nov 1, 2023

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