How long does it take to process a refund for a returned item?
Asked a year ago
The duration to process a refund for a returned item varies depending on several factors. Typically, Microsoft Store aims to complete the refund process within 3-5 business days. However, please note that it might take longer during peak periods or due to specific circumstances. Once you have returned the item(s) and it is received by Microsoft Store, the refund process will commence. The time it takes for the refund to be credited back to your original payment method also depends on your financial institution's processing time. It is important to keep in mind that international refund processes may differ. To stay updated on the status of your refund, you can check your order history or contact the Microsoft Store customer support team for further assistance.
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