Lyft is a ride-sharing platform with a useful mobile app that can send a driver to your location within minutes. Lyft offers promo codes for discounts on rides with Lyft. In some cases, these promo codes do not work for various reasons, such as being only targeted to new users. If you believe you should receive the promo code still, contacting Lyft customer support will solve your issue with the promo code.
Lyft is a ride-sharing platform that will connect you with a driver within minutes to take you to your destination. When navigating the Lyft mobile app or website, you may choose between three ride options that best fit your ride requirements, such as vehicles that can fit six passengers or a luxury car driver. Lyft offers discount promo codes that can be entered to lower the cost of your ride with Lyft. In some cases, your Lyft promo code may not work for various reasons, and in this guide, you will learn why your Lyft promo code is not working.
After you have opened up your Lyft app and entered the promo code, you may come across an error message that says your promo code could not be entered. Commonly, there hasn't been an error in Lyft's system, but you have fallen into these common scenarios.
If you do not fall under these five common issues, you may be experiencing a glitch in the Lyft system that is not letting the promo code work. In this case, it would be time to contact Lyft customer support to fix the problem with your promo code.
To contact Lyft, you must do so through their help desk found on their website. You will be given answers to common problems via articles that may arise while using the Lyft platform; in your case, you will need to contact Lyft customer support. Scroll down to the bottom of the help desk until you see the pink button labeled 'Contact Support.' Enter information such as your email address, name, and phone number.
Once you have done this, you will get in-app instructions if you have already gotten a ride using the Lyft app, and the promo code didn't work.
GetHuman has been working for over 10 years on sourcing information about big organizations like Lyft in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Why Is My Promo Code with Lyft Not Working? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.