What Questions Should I Ask Cricket Wireless When Shopping for a Cellphone Provider?
This article outlines the questions a customer should ask when shopping for a pre-paid plan with Cricket Wireless. The article contains two links to reach Cricket Wireless customer service and how to make sure the customer is getting the right plan to meet their current needs.
Pre-paid cellphone service plans are becoming increasingly more popular. More people want to move away from contracts and have more control over their cellphone bills, and pre-paid provides an excellent means to do that. When looking for a new plan, there are several questions to ask to make sure you are getting the best plan and price for your lifestyle.
Cricket Wireless is one of the leaders in pre-paid cellphone service. You can contact Cricket Wireless here, and below are questions you can ask the customer service representative.
Questions to Ask Cricket Wireless Customer Service
- What is the Cricket Wireless coverage area? Does it provide service in your zip code?
- Which network will your Cricket Wireless phone work on? Who are the network partners for Cricket Wireless?
- What pricing plans are available? Does it have single and family plans?
- What phones are available through Cricket Wireless for purchase? Can bring your old phone to your new plan?
- Can you keep your current number?
- Does Cricket Wireless have data caps or is the data unlimited? Does it offer unlimited talk and text?
- Do minutes roll over from one month to the next?
- How would you activate your Cricket Wireless phone?
- Do Cricket Wireless plans work on tablets?
- Does Cricket Wireless only have domestic calling plans, or does it offer international options?
- How do you reload your phone each month? Can you set up automatic payments? Can you pay online, over the phone, or in person?
- Does Cricket Wireless charge an activation fee?
- What promotions are currently being offered by Cricket Wireless? Does it offer any discounts such as senior discounts or discounts for military?
- How is customer service rated compared to other pre-paid plans?
- How does Cricket Wireless stand out among competitors?
- Does it offer phone or plan upgrades? How often should you upgrade your phone?
- Can you change your purchase plan monthly? Do you have to purchase the same number of minutes or data each month?
- Does Cricket Wireless have any contracts?
- What is the Cricket Wireless data speed? How does it guarantee data speeds?
- What tech support does Cricket Wireless offer?
- What is the most efficient way to reach customer service for issues?
Asking these questions can help you get the plan you want at the price you want. You can reach Cricket Wireless customer service here to break free from lengthy contracts and put you back in control of your wireless phone.
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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
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