If one of your Chase Bill Pay payee's information has changed, or if you no longer need to pay a bill, you can delete the payee from your account. You can do so online, using your desktop or laptop. You can also do so by using the Chase mobile app.
Chase, the commercial banking division of JP Morgan Chase, offers a handy automatic bill payment tool. When you use it, the bank will deduct money from your account whenever a bill comes due and pay it for you. If one of your bills no longer needs to be paid, or if your payee has changed its information, you can easily delete the old payee from your account. To do that, follow one of the procedures you'll find below.
To delete a Chase Bill Pay payee online using your desktop or laptop, just follow these steps:
To delete a Chase Bill Pay payee with the Chase mobile app, just follow these steps:
If you need help deleting one of your bill pay payees, or if you just have some questions, you should talk to a Chase customer service representative. You can do so on the phone or on the help forum. However, unless your question is a general one, the phone may be the better choice, as you will have the privacy to discuss sensitive information there.
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