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How do I set up a new bill pay payee with JP Morgan Chase?

Nov 13, 2023

How to Set up a New Bill Pay Payee on Your Account

Set up a new bill pay payee with JP Morgan Chase using the bank's online platform. You can complete the process following these steps:

1. Access Your Online Account

Go to the platform's website and log in to your account to access JP Morgan Chase's online services using your username and password. A successful login opens up your account dashboard. 

2. Find the Bill Pay Section

When your account page opens fully, click the top navigation menu to open the menu items. Click the "Pay & Transfer" tab from the provided list. This loads a variety of fund transfer options. Select the bill payment section. This option loads a new page with the tools that help you set up and manage your bill pay payees. 

3. Add a New Payee

Click the "Add a Payee" button on the bill pay page. Having payee information beforehand is essential to ensure clarity during the setup process. You can obtain payee information by contacting them directly and asking for their details, including their bank account numbers.

Clicking the "Add a Payee" button reveals a section where you must fill in the details of the individual or company you'd like to set up as a new payee. Enter the correct name of the payee and the address. Ensure you fill in all the information the platform prompts you to give. 

4. Select the Payment Method

In addition to the payee's details, they must provide you with the payment method that is convenient for them. JP Morgan Chase offers options such as paper checks or electronic payments. Once you choose a suitable payment method, fill out the payment details. Ensure you ask for the payee's account number and routing number if you opt for electronic payments. If paper checks are your go-to alternative, you'll need to provide the mailing address so the check reaches the payee. 

If you need guidance on the most secure and convenient payment method, don't hesitate to contact the customer support team at JP Morgan Chase. The bank has a customer support representative to help clients with queries anytime.

5. Confirm and Save the Details

Reviewing the information you've provided is essential to ensure it's accurate. Cross-check to match the information with what your payee gave and correct minor errors. Entering the wrong account number may lead to the loss of funds when making the payment. Once you're confident about everything, click the "Save" button.

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JPMorgan Chase

Asked 2 years ago
Updated 2 years ago
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How to set up a new bill pay payee
JP Morgan Chase online platform
Access your online account
Find the bill pay section
Add a new payee
Select the payment method
Confirm and save the details

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