This GetHuman guide explains how Boost Mobile customers can remove insurance from their smartphones whether they prefer to do it themselves online, or talking to a customer representative at a Boost Mobile store or over the phone. Customers will need to know their phone number and PIN to complete the process.
Phone insurance from Boost Mobile covers accidental damage, as well as lost or theft of your phone for only $7 per month. Coverage also covers cracked screens and water damage, including out-of-warranty breakdowns. The coverage also extends to any standard accessories included with the purchase of the phone. Insurance coverage is available for new phones, within 30 days of purchase or upgrade. If you have issues with removing your phone insurance coverage, contact Boost Mobile customer service.
Log into your account, using your phone number and 4-digit PIN. Then, you can scroll down your account page until you see "Current Services." Just above this you should see the options to "Switch to New Plan" and "Manage Add-Ons." Click on "Manage Add-Ons." On this page, you can remove your phone insurance, as well as change your service plan.
A customer service representative can also help you at any Boost Mobile store. Just bring your phone in and make sure you know your phone number and PIN. Then, a Boost Mobile rep can remove the phone insurance for you.
If you want to talk to a Boost Mobile representative over the phone, you can call Boost Mobile customer service and they'll be happy to help you. You'll also need to remember your phone number and PIN using this method. However, if you forgot your PIN, a representative can provide it for you once you verify the personal information including in your account. Then they can remove your phone insurance for you.
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