This article discusses the customer satisfaction of the cellphone provider Boost Mobile. This company's satisfaction rating is average to above average based on the verified reviews found on Consumer Affairs. This article discusses reasons why Boost Mobile's customers gave their rating.
With over three million verified reviews on Consumer Affairs, Boost Mobile has a mostly favorable rating. Customers rave about the flexibility offered by this cellphone provider while also sharing the virtues of the many offers made available by Boost Mobile. They mention that the customer service offered by Boost Mobile is mostly professional and knowledgeable.
Customers want to be able to reach out when they need help, mostly through a live chat or directly so they can talk to a representative. It is also important to consumers to have access to specific articles and a section on the website where frequently asked questions can get answered. Customers need to be able to get their questions answered quickly, but they also want to know that their problems are going to be resolved. Through the many ways that Boost Mobile offers to help their customers, they have received a good customer service rating. You can contact Boost Mobile for your needs.
At Boost Mobile, the customer service rating is average to above average. This is because their cellphone consumers are, for the most part, happy with the plans offered by this company as well as the high speed available, but mostly they want knowledgeable service representatives who are more than willing to help them out in their times of need. Customers were impressed with the professionalism of the customer service representatives who assisted them. Having a person on the other end of the phone who patiently listens and then offers answers to questions is one of the hallmarks of great customer service.
The customers who were less than pleased with the customer service of Boost Mobile were mostly concerned with issues with their phones. They mostly felt as though their issues were not adequately resolved for them when they reached out to the customer service representatives at Boost Mobile.
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