In a nutshell: To request a refund for an order from Amazon, log in to your account, go to the Amazon website, click on the menu icon, find the "Your Orders" section,
If you've placed an order from Amazon and need a refund, don't worry. The site makes it easy to request a refund right from your account.
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Make sure you're logged into your account before starting
Visit the Amazon homepage.
On the homepage, click on the icon that resembles the upper half of a person.
Click on the icon that resembles a person to expand the menu.
Scroll down until you find the "Your Orders" section.
Immediately under the "Your Orders" header should say "Track & Manage Your Orders." Click on it.
On the "Your Orders" page, locate the item that you want to return and for which you're requesting a refund. Click on it.
Scroll down until you find "Need help with your item?" followed by "Request Refund" underneath.
If there's a "Request Refund" section, proceed with the steps on the Amazon site until you've reached the end of the process.
If there's no "Request Refund" section, you'll need to contact Amazon customer service for more information about if a refund is possible. Continue to the next step to learn about contacting Amazon customer service.
Contacting Amazon customer service may be your best option. You'll be able to speak to a representative and learn if you're able to get a refund for the item in question and how to go about it.
Keep in mind that requesting a refund through Amazon typically has an expiration date. Terms may also vary depending on how you paid for the item and from whom you bought it. If you need a refund, contact Amazon sooner rather than later to avoid missing the return/refund timeframe.
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