Is AT&T Wireless Cellphone Service Any Good?

If you are looking for a new cellphone service provider, you may be wondering if AT&T Wireless is any good. The company offers a few, mostly unlimited data plans and a few discounts and perks. Its prices are much higher than average, and its coverage is decent, though not the best. It has good speed.

Dec 9, 2022

AT&T is one of the best-known telecommunication companies in the country, so if you are looking for a new cellphone service provider, you may be considering AT&T Wireless. This article will give you the details you need to decide if AT&T Wireless is a good choice for you.

AT&T Wireless' Service Plans

AT&T Wireless offers four plans. None of them require a contract.

  • 4 GB: This plan offers 4 GB of data, a 4G LTE network, and standard definition streaming. It costs $50 per month.
  • Unlimited Starter: This plan has 5G coverage, unlimited data, and standard definition streaming. It costs $65 per month and requires auto-pay and paperless billing. On this plan, your phone may be deprioritized during busy times.
  • Unlimited Extra: This plan has 5G coverage, unlimited data, standard definition streaming, and 15 GB mobile hotspot. It costs $75 per month and requires auto-pay and paperless billing. On this plan, your phone may be deprioritized after you use 50 GB of data.
  • Unlimited Elite: This plan has 5G coverage, unlimited data, 4K ultra-high definition streaming, and a 40 GB mobile hotspot. It also comes with HBO Max. It costs $85 per month and requires auto-pay and paperless billing. On this plan, your phone may be deprioritized after you use 100 GB of data.

AT&T Wireless' Speed

All of the plans have an average download speed of 28.9 Mbps. This is very close to, but slightly slower than, other top wireless providers like Verizon and T-Mobile.

AT&T Wireless' Coverage

AT&T Wireless' network covers approximately 60% of the country. The uncovered regions are mostly rural parts of California, Montana, Wyoming, Nebraska, Arizona, Nevada, and Idaho.

AT&T Wireless' Perks

AT&T offers free overnight shipping on new devices. It also allows you to upgrade your device even before you have finished paying for it. The company offers reduced prices for members of the military, such as $48.75 per month for Unlimited Starter, $56.25 per month for Unlimited Extra, and $63.75 per month for Unlimited Elite. The company will also occasionally send out free movie tickets and other little gifts to its customers.

AT&T Wireless' Prices

AT&T Wireless' prices are higher than those of most of its competitors for comparable plans. T-Mobile's equivalent of the Unlimited Starter plan costs just $60 per month. Ultra Mobile has one for $49 per month. Simple Mobile has one for $45 per month. Visible charges only $40 per month for theirs. Only Verizon is more expensive, with a price of $70 per month.

The Takeaway

All in all, AT&T Wireless is not going to be a good deal for most people. Its prices are much higher than average, and most of its plans only come with standard definition streaming. The deprioritization clauses mean that you may not always be able to take advantage of the company's high download speeds. And the company's coverage, though decent, is not the best.

Contacting AT&T

If you have any questions for AT&T, you can contact a customer service representative by phone, email, or help desk.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for AT&T Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Is AT&T Wireless Cellphone Service Any Good? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

AT&T Wireless

Asked 3 years ago
Updated 2 years ago
Viewed 1,779,560 times
AT&T Wireless
AT&T Wireless review
is AT&T Wireless any good
at&t wireless ratings

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!