Do I need a receipt to return a product?
No, you do not need a receipt to return a product at Moosejaw. We understand that things happen and receipts may get misplaced. Our hassle-free return policy allows you to return items hassle-free without a receipt. However, please note that we require your original payment card information or proof of purchase to process the return. If you don't have a receipt, we can look up your purchase using other information such as your order number, email address, or phone number. Our goal is to provide you with a seamless and convenient return experience, ensuring your satisfaction with our products.
Answered Nov 1, 2023
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