Time Warner Cable Customer Review - CutomerServiceless

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Review by CutomerServiceless

by CutomerServiceless - 1 year ago

“Couldn't get through to customer service. Tried for an hour. Problem? There's no dial tone for alarm system, thus alarm system doesn't work. "Alarming," right? Was told by "John" that the president's office was not a substitute customer service. Told John that he's listed as a customer advocate; that I would like him to advocate for me. So, he took down info, said he's call my local office and they'd call. Didn't happen. Nice.”

Overall Quality
Communication
Waited

3 mins

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