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Time Warner Cable phone number and customer service details

Time Warner Cable support at a glance

18 user ratings

1.7/5

Poor

Customer care available

by phone by email by web by IM/chat

Recent user reviews

"I never have a problem connecting - dial the old l..." -Nancy, 2 days ago
"unhelpful, almost deliberately unhelpful, constant..." -fila, 1 mo ago
"The people are idiots and liars. Four months ago I..." -HATE TIM..., 1 mo ago
"I'm the one mentioned in this post and I am still ..." -WyckedQu..., 10 days ago

phone number	steps to talk to a person	average wait	was this useful?
all phone details » Time Warner Cable phone number(s)
212-364-8300	The number goes straight to the customer care advocates in the Time Warner Cable Office of the President	unknown your hold time »	useful or useless suggest changes »	more info »
800-252-4535	Press 0 five times	unknown your hold time »	useful or useless suggest changes »	more info »
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support page	average response	was this useful?
all online help details » Time Warner Cable online customer support
http://www.timewarnercable.com/Localization/Corpor... Enter your zip for l...	28.8 minutes your wait time »	useful or useless suggest changes »	more info »
http://twitter.com/jeffTWC Director of Digital ...	unknown your wait time »	useful or useless suggest changes »	more info »
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email address	additional hints	average response	was this useful?
all email details » Time Warner Cable customer support email
twc.cotp@twcable.com	Office of the President	unknown your wait time »	useful or useless suggest changes »	more info »
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screen name or page	average wait	was this useful?
all help chat details » Time Warner Cable live chat support
AOL (sign on and go to AO...)	unknown your wait time »	useful or useless suggest changes »	more info »
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add your tip or story » see all » Tips and suggestions from other customers
WyckedQueen: 10 Nov, 2009 (10 days ago)	"I'm the one mentioned in this post and I am still dealing with it, I have given John from the President's Office until 1pm EST to call me back regarding this issue. He told me yesterday at 11am that it would take about 24 hours, so if I haven't heard from him by lunch, then I will be calling him back....I'll keep you ..." more »
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The gethuman™ website is Copyright 2004-2009 by Paul M. English; Updated 21 Nov 2009, 12:01 AM

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