iTunes Customer Care on Twitter

Getting iTunes's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
71,827 customers have checked with GetHuman if iTunes has a Twitter address for customers in the last 45 days.
iTunes does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting iTunes

You charged my American Express **.** today and I don’t know why I have not purchased a...
I have not been on my I tunes account in about * years and I would like help with getti...
Credit card was charged for a purchase and I had iTunes credit that should have been used
Ive been trying to cancel the itune subscription since last month and i still can't get...
Modify a one year plan
I have a charge I would like to know what it’s for.
I cannot use my apple store or app’s it says Your account has been disabled in the App...
Billing issue. Getting double billed.
I need to know how to change my payment details
Refund... never received it and I’m going on day five. Call me, I do not want to chat!
I received notice that $**** was to be put back in my account but it had not shown up y...
I received an email over the weekend stating I was refunded the $**** on a purchase I n...
I want to know what has been paid from my account. It had $** put in it to pay the mont...

Get help with my issue

iTunes Customer Service through Twitter

iTunes is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call iTunes.

Customer Support through Twitter in General

While we don't know of a Twitter username for iTunes, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting iTunes

Of the 5 way(s) to get in touch with iTunes, customers like you claim that the best one is the 800-676-2775 option. From this page you can easily access all the possible contact information options for iTunes as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach iTunes? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact iTunes

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