WeChat Customer Care on Twitter

Getting WeChat's Attention on Twitter by GetHuman

For Customer Support
Since WeChat is hard to reach, we have put together answers to common questions and instructions for resolving complicated issues.

Recent reasons others tried tweeting WeChat

I used my mobile phone: ********** to log in, yet could not get the verification code...
How i want to unblocked my account ..my account already beean blocked twice ..please help me
I did nothing and out of blue my account got log off and unable to login
My wechat account blocked please unblock
I lost my phone and lost my wechat id I don't remember my phone number can I get my pho...
** ****** ****** *** ***** ****** **** *** *** ***** *** ***** **** *** ****
Hilb weshat close**Name. Fadi dahdoh
saya tak boleh nak bukak wecaht kerana number phone yang di daftarkan telah tidak lagi...
Someone is using My WeChat account I need strong action
I have deleted WeChat app and then reinstalled It but i dont remember my username accou...
SAYA HANTAR EMAIL DAH BANYAK KALI ! TOLONG HANTAR KATA LALUAN BARU WECHAT SAYA DI EMAIL...
I can't access my account despite being already scanned by another user. It was already...
My old number is missing and i cant log in my account

WeChat Customer Service through Twitter

WeChat is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Email with WeChat.

Customer Support through Twitter in General

While we don't know of a Twitter username for WeChat, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting WeChat

Of the 1 way(s) to get in touch with WeChat, customers like you claim that the best one is the support@wechat.com option. From this page you can easily access all the possible contact information options for WeChat as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach WeChat? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact WeChat

More Companies on Twitter

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