WeChat Customer Service

Hacks for calling & contacting them faster, tips for common issues & reviews

Get guidance for specific issues

Contacting WeChat

WeChat Phone Number
No known phone number
WeChat Email Help
Best way to get WeChat help
There is only one way to contact WeChat, shown above. For more details, and to see what shortcuts or tools we provide to get better, faster help from WeChat, tap or click the link.

Recently Reported Customer Problems

i transfer money for my friend accnt and its not in her accnt i dont know why, can u he...
Can u help me about my wrong transaction please
**! *****************************?**************** *********************
Help me .. why I'm not open michat
I can’t log in because my account is not been used since long time ago
I having trouble post on my moments and my friend cannot see my old moments post. Pleas...
Hello sir... *I've been using Wechat again, and I haven't been able to get in because o...
I'm stuck in Cambodia due to the Corona Virus epidemic* until recently I was able to u...
Registrations successful Message received by my friend and also by me.*Asked to go back...
I have a serious issue here at hand, I downloaded wechat and got a friend assistance bu...
Ive used the FPS transfer last ** of December, but my friend didnt recieved the money a...
See all reported issues

Get help with my issue

WeChat Customer Reviews


About WeChat

You are looking up WeChat customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. WeChat also goes by or is associated with the names Tencent Mobility Limited, WeChat. They are considered to be part of the following sectors and industries: Information Technology, Software & Services, Internet Software & Services, Internet. WeChat is associated with terms like instant messaging client, private, internet, technology, mobile, b2c, web services & apps by their customers and industry analysts. They employ less than 50 people according to customers in the know.

WeChat Support - What Else?

GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. For example, look at our UPS Customer Service page. Or take a look at our Verizon Customer Service page. We may not quite have as much of this available for WeChat customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company.

What is the affiliation between WeChat and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with WeChat or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!