WeChat Customer Service

Hacks for calling & contacting them faster, tips for common issues & reviews

Get guidance for specific issues

Contacting WeChat

WeChat Phone Number
No known phone number
WeChat Email Help
Best way to get WeChat help
There is only one way to contact WeChat, shown above. For more details, and to see what shortcuts or tools we provide to get better, faster help from WeChat, tap or click the link.

Recently Reported Customer Problems

I can't access my account as the old number is from another country and I need to be ab...
The issue in GetHuman*******'s own words*We chat requires two existing persons to enter...
We chat requires two existing persons to enter verification code. As verification cod...
Account blocked. Unable to request unblocking.**Unauthorized WeChat plug-in, non-offici...
my account has been blocked I dont know why , can you help me to recover my account
I was trying to change my number but it says "unsubscribe from SMS verification and log...
Hi, my grandma’ can’t sign into her account on the device, her phone doesn’t work and s...
My account suddenly been banned yesterday I try to ask a lot of friend for help but sti...
Hello,**My number got blocked on my WeChat number *************. How can I retrieve my...
My wechat acc have verified
I want to log in my wechat acc..i want unfreeze my acc
Hi, my name is Pablo Miguel Benegas, I live in Paraguay and I cannot reset my password...
See all reported issues

Get help with my issue

WeChat Customer Reviews


About WeChat

You are looking up WeChat customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. WeChat also goes by or is associated with the names Tencent Mobility Limited, WeChat. They are considered to be part of the following sectors and industries: Information Technology, Software & Services, Internet Software & Services, Internet. WeChat is associated with terms like instant messaging client, private, internet, technology, mobile, b2c, web services & apps by their customers and industry analysts. They employ less than 50 people according to customers in the know.

WeChat Support - What Else?

GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. For example, look at our Chase Customer Service page. Or take a look at our Greyhound Customer Service page. We may not quite have as much of this available for WeChat customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company.

What is the affiliation between WeChat and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with WeChat or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.

WeChat Overview

Compare to other companies

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!