Vanguard Customer Care on Twitter

Getting Vanguard's Attention on Twitter by GetHuman
Customer Twitter Account
Usually replies within: 7 hours
Best time to tweet: ~10:15am
#4 of 4 contacts
5,787 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Vanguard

I Would like to take my RMD distribution. Thanks.
can't get codes or texts because you are sending them to the same number, a phone which...
I have a revocable Trust ,I am looking for a successor Trustee
im locked out of my accoint and the number yall have on file well because of that when...
im locked out of my account n my phone number has changed n even i try to get in to cha...
I set up trusts for my minor grandchildren on my Vanguard accounts. My grandchildren a...
I want all my dividends and capital gains to go to my bank account. I cannot figure it...
Can't access my ***K account to withdraw funds
reissue check for IRA
I would like to be placed in touch with Compliance. I believe I have an update for you...
I am the administrator for my father's estate. The assets are held by vanguard. I need...
I would like to delete my Vanguard account. My account number is ***-***-**.*Please adv...
I have court orders to freeze my and my husband's accounts until our divorce is settled...

Get help with my issue

Vanguard Twitter-based Customer Help - Stats

Twitter @ Handle
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:15am
Expected reply tweet7
Issue turnaround time21
Rank (amongst all ways to contact)4
Legibility of messaging61%
Customer service rating62%
Customer votes5,787
Information last updatedWed Sep 20 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Vanguard Customer Service through Twitter

Vanguard is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Vanguard will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Vanguard your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Vanguard that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Vanguard's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Vanguard

Of the 4 way(s) to get in touch with Vanguard, customers like you claim that the best one is the 877-662-7447 option. From this page you can easily access all the possible contact information options for Vanguard as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Vanguard? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Vanguard

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