GE Appliances Phone Number

Calling GE Appliances customer service faster by GetHuman

800-626-2005
Customer service
Current Wait: 2 mins (2m avg)
Hours: Mon-Fri 8am-10pm, Sat 8am-7pm EST; best time to call: 10:45am
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Reasons customers like you called recently

My son in law and daughter gave me new GE appliances * years ago. My microwave has die...
Waiting for GE to supply quote to American Home Shield for broken dishwasher.**I would...
I have a GE answering machine and trying to link a Magicjack phone with it. he answerin...
I’m not getting help nor recall from management this been on for almost month regarding...
We bought new house in Naples, FL and got all GE appliances from builder. I want to upg...
Defective dishwasher delivered to home
My ac unit is not working we tried everything in the manual and still nothing. It sound...
I want a replacement of the machine I now have because in the past five months I have h...
I just purchased this machine in February ****. So far, I have had to have two service...
Is this going to cost me money
Problem with dishwasher
I have a GE refrigerator model GNE**JMKBFES which was purchased from Home Depot only a...
Ordered a GE refrigerator from Costco that is on backorder for a month. It was supposed...
I have a GE Air Conditioner model * aeco*lxl*. It was working fine this morning*last ni...
Need new manual for G E J B***SKSS
See more recent reasons for calling

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Our Editor's Notes on GE Appliances's Phone-Based Customer Care

GE Appliances produces a wide range of household appliances under multiple brand names. As one of the largest appliance companies in the United States, GE Appliances receives a lot of requests for customer service each and every day.

Why Do People Call GE Appliances Customer Support?

People call GE Appliances customer support for a range of reasons, including:

  • Getting information about appliances
  • Ordering appliances
  • Troubleshooting and requesting service
  • Returning or exchanging appliances
  • Purchasing parts or accessories for appliances

Best Practices for Calling GE Appliances Customer Service

There are several things that you can do to help ensure that your call to GE Appliances customer service is handled quickly and professionally:

  • Make sure that you are calling the correct number. You can visit the "Contact Us" page on GE Appliances website and use the menu of options to find the correct number for your concern.
  • Before calling, make sure that you have relevant documentation handy. This might include invoices, order numbers, billing statements and product model or serial numbers.
  • If you are calling for help in using a product or troubleshooting a problem, make sure you are near the appliance so that you can work with the customer service representative during your call.
  • Have pen and paper handy so that you can take notes as necessary.

How do Consumers Feel About Calling GE Appliances Customer Service?

Overall, consumers who call GE Appliances customer service appear to be reasonably satisfied with the service they receive from the representatives. There does not appear to be a pattern of poor phone-based customer service calls.

What Kind of Issues can a GE Appliances Customer Service Representative Resolve?

A GE Appliances customer service representative can resolve many issues faced by appliance customers, including answering questions about products and orders, providing technical support and troubleshooting, investigating billing issues, assisting with scheduling service under product warranties, and arranging for returns or exchanges on orders that you have made directly through GE appliances.

What Can't Be Resolved With a Call to GE Appliances Customer Service?

If you have purchased your appliance through a third-party retailer, A GE Appliances customer service representative may not be able to resolve issues regarding refunds or pricing on your behalf. This is because the retailer can set and enforce its own prices and policies.

In some cases, your GE appliance may be incompatible with other appliances or devices in your home. In such cases, the customer service representative may be able to suggest a workaround, but he or she cannot resolve the incompatibility outright.

What Should You Do If You Have an Unsuccessful Call with GE Appliances?

You get off the phone with GE Appliances customer service and feel as though your question was not answered or your problem not resolved, don't give up. You may still have options.

  • First, review the notes you took during your call. You may be able to identify an area of miscommunication that resulted in an unsatisfactory call.
  • Next, call GE Appliances customer service again. Politely explain that this is your second call and that the first call did not resolve your issue. Explain what you think the problems might be. Keep in mind that customer service representatives have different levels of training and experience. The next customer support agent may be better able to offer a resolution.
  • If you are unable to get a resolution after a second call, try getting in touch with GE Appliances in a different way. GE Appliances offers both chat and email-based customer service. Both these methods offer the benefit of providing you with a transcript of your communication, something that can be very useful if you have to escalate your case.

Customer Number 800-626-2005 - by the Numbers

Phone number to dial800-626-2005
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-10pm, Sat 8am-7pm EST
Best time to dial10:45am
Navigate phone maze to a humanPress 4
Average wait
Current wait2
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication72%
Quality of help74%
Customer votes216
Information last updatedFri Jul 31 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

GE Appliances's Best Toll-Free/800 Customer Phone Number

This is GE Appliances's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GE Appliances agent. This phone number is GE Appliances's Best Phone Number because 10,764 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-626-2005 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call GE Appliances we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, GE Appliances has 3 phone numbers. It's not always clear what is the best way to talk to GE Appliances representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting GE Appliances - by phone or otherwise

While 800-626-2005 is GE Appliances's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other GE Appliances customers, is by calling their 877-207-0923 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 877-207-0923 for Customer Service. If you think this information is inaccurate or know of other ways to contact GE Appliances please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for GE Appliances.

What is GetHuman's Relationship to GE Appliances?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like GE Appliances. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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GE Appliances Contact Info

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