GE Appliances Customer FAQ

If the model number sticker on your GE freestanding range is unreadable, you can usually find the model number in the owner's manual or on a receipt if you have purchased the appliance recently. Additionally, you can check the bottom of the appliance or the back, as some models have the sticker in those locations. It's important to have the correct model number for accessing repairs and parts.

We recommend checking local appliance retailers in Tampa, Florida, such as Home Depot, Lowe's, or Best Buy. You can also explore online shopping options through these retailers or GE Appliances' official website to find availability and pricing for the FUF21DRWW model.

The primary difference between model #PHP9036DJBB and model #PHP9036DTBB is the color finish. The "DJ" model usually comes in a black finish, while the "DT" model features a stainless steel finish. Both models are part of the same product line and offer similar features regarding performance and functionality.

There could be several reasons why the outer window of your GE washer popped off during the spin cycle, including excessive vibration, wear and tear on components, or an issue with the door lock mechanism. It’s important to check if the washer is level and not overloaded, as these factors can contribute to excessive movement. If the problem persists, it may be best to have a qualified technician inspect the machine to ensure all parts are functioning correctly and safely.

If the burner igniter on your GE appliance won't turn off, it could be due to a few reasons such as a faulty igniter switch, a short in the wiring, or a malfunctioning control module. Unplug the appliance and inspect for any obvious issues or consider scheduling a service appointment with a qualified technician to diagnose and fix the problem safely.