USAA Customer Care on Twitter

Getting USAA's Attention on Twitter by GetHuman

@USAA_help
Customer Twitter Account
  • Somebody from USAA usually replies within 10 hours.
  • GetHuman site vistors rank this #6 out of 8 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling USAA instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting USAA

Oh TG….I am somewhere on a boat in the South Pacific Ocean, & have been trying ALL DAY...
USAA needs proof of address documents for my son who just turned **. One of the documen...
I have been using C&F International Insurance as part of USAA services to book all of o...
I need to reach an agent about a ongoing claim for homeowners
Yes I am interested in joining your membership, but your options not asking if your chi...
I recently got a new cell phone number. But since USAA sends a security text to your ce...
I changed to USAA overseas last month. I will be living in Spain for ** months. I sign...
A vehicle accident with * of your customers. A response to this would be nice as my ins...
I need to cancel insurance on the **** Sonata I don't have it now
so we are very disappointed with the ussa service .*Its been a month on this claim and...
A block has been put on my debit card and I can't seem to be able to get a new one righ...
Hello,**I previously had opened an account with USAA over ** years ago but had teminate...
I recently called to nake a claim for damadged windshield. I was transferred to a sate...

USAA Twitter-based Customer Help - Stats

Twitter @ Handle@USAA_help
Best hours24 hours, 7 days
Right time to tweet them2:45pm
Expected reply tweet10
Issue turnaround time19
Rank (amongst all ways to contact)6
Legibility of messaging70%
Customer service rating83%
Customer votes7,411
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

USAA Customer Service through Twitter

USAA is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that USAA will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM USAA your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like USAA that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that USAA's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting USAA

Of the 8 way(s) to get in touch with USAA, customers like you claim that the best one is the 800-531-8722 option. From this page you can easily access all the possible contact information options for USAA as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach USAA? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact USAA

More Companies on Twitter

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!