TextNow Customer Care on Twitter
Getting TextNow's Attention on Twitter by GetHuman
Customer Twitter Account
Usually replies within: 8 hours
Best time to tweet: ~2:15pm
#3 of 4 contacts
5,728 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Recent reasons others tried tweeting TextNow
my old phone number i need it so i can change my debit card info.
I went to jail and lost my number. I need the number back so I can get into other accounts.
I logged out of my text now number that I have had around * years and now I cannot log...
I would like to activate an old phone number to my account. ********** the email I gave...
I need to speak with someone IMMEDIATELY about finding out who a TextNow number belong...
I can’t remember the email*login and password used for my number and I accidentally got...
The email associated with the text now account has been hacked and I can’t get into it...
The email associated with my text now account was hacked so I can’t get the room reset...
I don't have access to my email account on anymore*I no longer have access to the email...
I accidentally logged out of my account and i have no idea what the password is. I cann...
I violated a few rules on textnow which am sorry for and would be happy if I got my num...
I tried getting credit for International calls. My debit card was debited, but still I...
I am trying to find out who is texting me and my family from these numbers they are usi...
Get help with my issue
TextNow Twitter-based Customer Help - Stats
Twitter @ Handle@textnowhelp
Best hours24 hours, 7 days
Right time to tweet them2:15pm
Expected reply tweet8
Issue turnaround time12
Rank (amongst all ways to contact)3
Legibility of messaging66%
Customer service rating67%
Information last updatedWed May 12 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
TextNow Customer Service through Twitter
TextNow is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that TextNow will do this, but don' be surprised if they do.
Customer Support through Twitter in General
One thing you might like even more than trying to tweet or DM TextNow your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like TextNow that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that TextNow's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.
More about contacting TextNow
Of the 4 way(s) to get in touch with TextNow, customers like you claim that the best one is the http://textnow.com/support option. From this page you can easily access all the possible contact information options for TextNow as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach TextNow? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.