TextNow Customer Care on Twitter

Getting TextNow's Attention on Twitter by GetHuman

@textnowhelp
Customer Twitter Account
Usually replies within: 10 hours
Best time to tweet: ~1:45pm
#3 of 4 contacts
5,730 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting TextNow

I ordered a textnow SIM card and I haven’t received it yet
I paid the $* to get a permanent number for text now but my phone got stolen so my acco...
My name is Denise mcgroder and I signed up with TextNow with email *****@***.com and pa...
I'm switching carriers and I need my account number and Pin please.
Account suspended, I didn't want to anything bad ?
I put the wrong shipping address on my sim order
I ordered a SIM card however I put the wrong mailing address
I am trying too transfer over my phone number to visible. I would like to get my number...
Quiero recuperar mi n*mero anterior
I haven't got my SIM card yet why not
just saying verify if you are human that all
I order my SIM card it came in the mail and I'm having trouble activating my phone I've...
This is Donna Brown,I received my SIM card for phone number ***-***-**** but it doesn't...

Get help with my issue

TextNow Twitter-based Customer Help - Stats

Twitter @ Handle@textnowhelp
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them1:45pm
Expected reply tweet10
Issue turnaround time16
Rank (amongst all ways to contact)3
Legibility of messaging68%
Customer service rating69%
Customer votes5,730
Information last updatedWed Jun 22 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

TextNow Customer Service through Twitter

TextNow is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that TextNow will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM TextNow your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like TextNow that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that TextNow's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting TextNow

Of the 4 way(s) to get in touch with TextNow, customers like you claim that the best one is the http://textnow.com/support option. From this page you can easily access all the possible contact information options for TextNow as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach TextNow? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact TextNow

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