TextNow Customer Care on Twitter

Getting TextNow's Attention on Twitter by GetHuman

Customer Twitter Account
  • Somebody from TextNow usually replies within 9 hours.
  • GetHuman site vistors rank this #3 out of 4 ways to reach them.
It's not easy to talk to a person at TextNow. To get answers or explanations on how to fix customer service issues more quickly, start typing out the issue below and we will connect you with solutions in moments.

Recent reasons others tried tweeting TextNow

I need to be able to receive calls from my boyfriend in jail and need you guys to unblo...
I need my account number and transfer pin to port to another carrier
I purchased the sim card from textnow for their advertised price which was less than...
cant use my number ************ forgot password to email *****@***.com
I order a SIM card and I never received it
I previously had order and text now activation kit on **-**-** and my email it stated t...
I need to know how to find out who is behind a textnow phone number.
When I swap phones I downloaded the Text Now app it didn't sync all my old messages to...
Ordered A sim card from you and I got an email from you on December **th saying it's on...
My phone fell in the water sim card gone with phone please can I send another one how c...
I received my SIM kit but my phone still does not call out
My text will not be returned. Can I do it again?
My sim card was never delivered to the address I submitted but says that the delivery w...

TextNow Twitter-based Customer Help - Stats

Twitter @ Handlehttps://twitter.com/TextNowHelp
Best hours24 hours, 7 days
Right time to tweet them3:30pm
Expected reply tweet9
Issue turnaround time16
Rank (amongst all ways to contact)3
Legibility of messaging67%
Customer service rating68%
Customer votes5,728
Information last updatedSat Mar 02 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

TextNow Customer Service through Twitter

TextNow is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that TextNow will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM TextNow your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like TextNow that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that TextNow's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting TextNow

Of the 4 way(s) to get in touch with TextNow, customers like you claim that the best one is the http://textnow.com/support option. From this page you can easily access all the possible contact information options for TextNow as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach TextNow? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact TextNow

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