TextNow Customer Care on Twitter
Getting TextNow's Attention on Twitter by GetHuman
https://twitter.com/TextNowHelpCustomer Twitter Account
- Somebody from TextNow usually replies within 10 hours.
- GetHuman site vistors rank this #3 out of 4 ways to reach them.
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Recent reasons others tried tweeting TextNow
My name is Yolanda Moody my phone number is ***-***-**** I lost my phone and I would li...
I was accidentally logged into it if my account in which I have had for quite sometime...
I had a phone number with my area code and have not did any abuse with that number and...
Someone created an account with my name and number, I don't think I have an account, ca...
My account was Suspended ten days ago. I Submitted an email and received an auto respon...
I haven't received my SIM card yet I need to know if it went to the correct address
Im trying to port my number to boost mobile and i use rhis number everyday and booat mo...
My text now number is (***)***-**** I old phone broke and I can't remember my email tha...
I need to port out my textnow number
Hello i would like to report a number that has been bugging my phone the number is...
I can't access my account and I literally was just using it and I use it for business p...
I recently ordered a sim card from text now that came with free talk and text , and aft...
My sim card was stolen
TextNow Twitter-based Customer Help - Stats
Twitter @ Handlehttps://twitter.com/TextNowHelp
Best hours24 hours, 7 days
Right time to tweet them1:45pm
Expected reply tweet10
Issue turnaround time18
Rank (amongst all ways to contact)3
Legibility of messaging68%
Customer service rating69%
Customer votes5,729
Information last updatedSun Apr 21 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
TextNow Customer Service through Twitter
TextNow is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that TextNow will do this, but don' be surprised if they do.
Customer Support through Twitter in General
One thing you might like even more than trying to tweet or DM TextNow your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like TextNow that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that TextNow's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.
More about contacting TextNow
Of the 4 way(s) to get in touch with TextNow, customers like you claim that the best one is the http://textnow.com/support option. From this page you can easily access all the possible contact information options for TextNow as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach TextNow? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.