Starbucks Customer Care on Twitter

Getting Starbucks's Attention on Twitter by GetHuman

@Starbucks
Customer Twitter Account
Usually replies within: 16 hours
Best time to tweet: ~10:45am
#4 of 6 contacts
5,655 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Starbucks

I've been a gold card member for years. On Monday, I added $** to my gold card while I...
Came in to your Five Forks SC location to pick up a mobile order that my wife ordered...
Never received my check with balance from starbucks card
Two $** re loads have disappeared. I have sent this info in detail three times now. My...
I do not understand. I have typed out my question in detail and now it keeps talking ab...
I have loaded a total of $*** ( in $** increments) on my Starbucks card in last five we...
I went to do a mobile order on my Starbucks app yesterday ******** and my card balance...
I want to put complain about her name yaneth she's employee for starburst in farmers...
Horrible service. I was k. Tears.
wanbt cakll**want call
Dear Starbucks,**My name is Mia Lombardi and I am * years old and I live in Lincolnshir...
i joined a challenge and did not see my stars after * visits
I did not received credit for purchasing a caf* mocha in an offer for *** stars. I pur...

Get help with my issue

Starbucks Twitter-based Customer Help - Stats

Twitter @ Handle@Starbucks
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:45am
Expected reply tweet16
Issue turnaround time23
Rank (amongst all ways to contact)4
Legibility of messaging70%
Customer service rating77%
Customer votes5,655
Information last updatedSat Nov 27 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Starbucks Customer Service through Twitter

Starbucks is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Starbucks will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Starbucks your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Starbucks that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Starbucks's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Starbucks

Of the 6 way(s) to get in touch with Starbucks, customers like you claim that the best one is the 800-782-7282 option. From this page you can easily access all the possible contact information options for Starbucks as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Starbucks? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Starbucks

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