Starbucks Customer Care on Twitter

Getting Starbucks's Attention on Twitter by GetHuman

@Starbucks
Customer Twitter Account
Usually replies within: 6 hours
Best time to tweet: ~2pm
#4 of 6 contacts
5,678 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Starbucks

Need you to manually add my bonus stars from the Starbucks for life game. I haven’t rec...
I received * Starbucks Gift Cards - and I just spent ** Minutes waiting for a Customer...
My app isn’t working right the Starbucks for life isn’t working I talked to somebody ab...
Reloaded card and it went through twice. Online chat blew me off. Fix it!
Need to speak with a human not a robot
Reference number ******-******. Tried to reload card and it went through twice. Extra o...
Questions about having a gold card from **** reissued and having problems adding that c...
I have an old beaten up starbucks gold card from ****. I wanted to see if there was any...
I got * starbucks cards for christmas...how do I get all of them on the current card I own?
I was given a Starbucks card that I want to regift to someone else. I don't know the ba...
I enjoy Starbucks' Verona coffee. I buy whole beans and grind them myself. I have a que...
For the new game play for life you're supposed to get a shake of the snow globe for eac...
I just want to know how much stars I could get if I get the Christmas dark roast coffee bag

Get help with my issue

Starbucks Twitter-based Customer Help - Stats

Twitter @ Handle@Starbucks
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them2pm
Expected reply tweet6
Issue turnaround time14
Rank (amongst all ways to contact)4
Legibility of messaging87%
Customer service rating54%
Customer votes5,678
Information last updatedSun Oct 18 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Starbucks Customer Service through Twitter

Starbucks is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Starbucks will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Starbucks your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Starbucks that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Starbucks's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Starbucks

Of the 6 way(s) to get in touch with Starbucks, customers like you claim that the best one is the 800-782-7282 option. From this page you can easily access all the possible contact information options for Starbucks as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Starbucks? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Starbucks

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