Lenovo Customer Care on Twitter

Getting Lenovo's Attention on Twitter by GetHuman

www.twitter.com/LenovoSupport
Customer Twitter Account
  • Somebody from Lenovo usually replies within 2 hours.
  • GetHuman site vistors rank this #8 out of 8 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Lenovo instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Lenovo

Hii*S no. SN- LR**WXTN*Model- V****laptop not boot.*hard drive not detected
I cannot turn on the backlit keyboard keys. They go on at start up, but then go off.
Dears Sirs,*I am homeowner shopping for a historically reliable, efficient, and economi...
trying to purchase this item from your website as follows :**https:**www.lenovo.com*us...
I had a Lenovo ThinkPad. A piece of my new charger broke inside the machine and I can't...
need to track my computer was stolen on weekend from my car need t for college has my a...
Nobody at LENOVO WILL CALL ME. YOUR PEOPLE IN THE PHILIPPINES HAD TOLD ME THEY WONT FIX...
My Lenovo Lap Top doesnt recognize blue tooth. This seems to happen everytime it updates
Hello sir* My Lenovo k* note wifi and bluetooth not working...
My Lenovo mobile not updated for issue
I would like to return my product.
sound of audio not working laptop computer is a christmas gift
my phone model is lenovo k* note.. suddenly it stopped worning it means repeatedly swit...

Lenovo Twitter-based Customer Help - Stats

Twitter @ Handlewww.twitter.com/LenovoSupport
Best hours24 hours, 7 days
Right time to tweet them3pm
Expected reply tweet2
Issue turnaround time4
Rank (amongst all ways to contact)8
Legibility of messaging70%
Customer service rating83%
Customer votes284
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Lenovo Customer Service through Twitter

Lenovo is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Lenovo will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Lenovo your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Lenovo that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Lenovo's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Lenovo

Of the 8 way(s) to get in touch with Lenovo, customers like you claim that the best one is the 855-253-6686 option. From this page you can easily access all the possible contact information options for Lenovo as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Lenovo? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Lenovo

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