Samsung Customer Care on Twitter

Getting Samsung's Attention on Twitter by GetHuman

For Customer Support
Not to worry: Samsung has a phone number you can call to talk to a real human being.

Recent reasons others tried tweeting Samsung

I need to unlock my phone to use in portugal
I'm locked out of a new phone, can't remember pin
Hi, *I bought a s* fe tablet online. I wanted to buy it through financing program but m...
We are having trouble connecting our echo Alexa to the Tv. We would like further instru...
I need to update the verification number for my account because I can't access it.
A friend who works in the Samsung company in America brought a product with her credit...
I believe I updated the software on my Top Load Washer via SmartThings --- How do I ve...
Drop phone screen is not working. Using friend phone to contact you
I need technical support for my Samsung phone battery
My phone galaxy a* .damage display phone repare please
Can't log in. * step verification is not being sent
I'm not recieving the * step verification code. On phone ore.ail.
Not sure why I'm getting ***.** credit. I initially place a request for free panels for...

Samsung Customer Service through Twitter

Samsung is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Samsung.

Customer Support through Twitter in General

While we don't know of a Twitter username for Samsung, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Samsung

Of the 6 way(s) to get in touch with Samsung, customers like you claim that the best one is the 800-726-7864 option. From this page you can easily access all the possible contact information options for Samsung as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Samsung? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Samsung

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