Samsung Customer Care on Twitter

Getting Samsung's Attention on Twitter by GetHuman

Not on Twitter
For Customer Support
Why did you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Repair RequestTweet re: Track an OrderTweet re: Device SupportTweet re: Refund a ChargeTweet re: Account AccessAbout a different issue
2,187 customers have checked with GetHuman if Samsung has a Twitter address for customers in the last 45 days.
Samsung does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Samsung

I purchased a complete set of kitchen appliances in Nov **** . We had some bad experie...
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I made a factory reset on my device and need my previous device id to access my encrypt...
Calling for Samsung Galaxy A**e. I am trying to download an APK but for some reason it...
I have a new cell phone that I transfered my number to --***-***-****-- and I cannot ge...
Samsung chromebook bluetooth wont work
the screen have a brighter side than the other.
I want to contact support in United States
sir*mam i wanna know if its true or false that your company issued a group of agents. w...
This past June, we purchased a dual fuel oven oven from a local dealer. There was obvi...
Dropped and submurged my phone in the ocean about a week ago. Now the phone will light...
I cannot connect my Apple TV through my new Samsung NU****
Two years ago friends emigrated to Australia, prior to departure I said, "Before you go...
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Samsung Customer Service through Twitter

Samsung is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Samsung.

Customer Support through Twitter in General

While we don't know of a Twitter username for Samsung, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Samsung

Of the 7 way(s) to get in touch with Samsung, customers like you claim that the best one is the 800-726-7864 option. From this page you can easily access all the possible contact information options for Samsung as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Samsung? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Samsung

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