Navient Customer Care on Twitter

Getting Navient's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
6,119 customers have checked with GetHuman if Navient has a Twitter address for customers in the last 45 days.
Navient does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Navient

Lockout of my account
Need my student loan account number
Get update on student loan information, covid ** status and details and set up student...
I have received a letter from Navient asking for "a clear copy of your Social Security...
Checking on loan repayment status
In **** I got first student loan. Entered military and stayed till ****. From **** till...
Need an agent to call me
Object: repayment Parent Plus loans*SSN: ***-**-*****We have had a change in our financ...
I’m unable to log in to my account to esign forms and now they have expired. Can the f...
Postpone payment due to coVid
I would like Navient to let me know who is managing my student loan. Mary C. Corbin
I sent my information to Navient as they were turning over my student loan to another l...
I need a default letter

Get help with my issue

Navient Customer Service through Twitter

Navient is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Navient.

Customer Support through Twitter in General

While we don't know of a Twitter username for Navient, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Navient

Of the 9 way(s) to get in touch with Navient, customers like you claim that the best one is the 888-272-5543 option. From this page you can easily access all the possible contact information options for Navient as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Navient? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Navient

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