HP Customer Care on Twitter

Getting HP's Attention on Twitter by GetHuman

@HPSupport
Customer Twitter Account
Usually replies within: 14 hours
Best time to tweet: ~9am
#5 of 11 contacts
5,740 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting HP

I have never purchased this program never use or even know what this is, But you are ta...
my HP printerkeeps saying printing canceled everytime I try to print picture
I just need to know how to update the new credit card expiration date for my plan
My printer is saying it has incompatible ink cartridges when I know in fact they are co...
How do I print envelopes
It’s some blue screen error
I need to update my information
HP ****x Monitor not showing my computer screen. Have tried hdmi and dvi ports and the...
hi i bout a laptop for hp i went throu the setting where bu ive inserted my bank detail...
My printer scanner is blocked
No problems just trying to see if you received my payment
hp instant ink support
The replacement printer emptied the cartridge on * page of printing

Get help with my issue

HP Twitter-based Customer Help - Stats

Twitter @ Handle@HPSupport
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them9am
Expected reply tweet14
Issue turnaround time16
Rank (amongst all ways to contact)5
Legibility of messaging65%
Customer service rating60%
Customer votes5,740
Information last updatedSun Jun 26 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

HP Customer Service through Twitter

HP is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that HP will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM HP your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like HP that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that HP's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting HP

Of the 11 way(s) to get in touch with HP, customers like you claim that the best one is the 800-752-0900 option. From this page you can easily access all the possible contact information options for HP as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach HP? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact HP

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