HP Customer Care on Twitter
Getting HP's Attention on Twitter by GetHuman
Usually replies within: 7 hours
Best time to tweet: ~3pm
#5 of 11 contacts
5,737 customer votes
Recent reasons others tried tweeting HP
I owe Instant Ink a small some for which I was never billed and didn't pay. They have...
Computer is locked up only had it * days
The printer is an HP Officejet Pro X***dw, There is a message that says to reinstall du...
I have been trying to reach someone for * days to get my hp **** series connected to my...
Hp **** office jet will not connect to wireless network* Tried wps, and passcode with n...
I ran a diagnostic test and it says the hard drive Dst check failed. The failure Id is...
When I try to print something from my hp computer, the printer says that the printer d...
I need help with my inkjet pro printer
I have a new laptop but my mobile Wi-Fi that plugs into laptop isn't syncing to the up laptop
My printer will no longer connect to my computers. It states that there is a problem wi...
HP laptop, won’t factory reset. Tried it three times.
Get help with my issue
New hplap top but the mobile hotspot* Wi-Fi won't sync to the laptop
HP Twitter-based Customer Help - Stats
Twitter @ Handle
24 hours, 7 days
Right time to tweet them
Rank (amongst all ways to contact)
Legibility of messaging
Customer service rating
Information last updated
Tue Apr 07 2020 08:00:00 GMT+0000 (UTC)
HP Customer Service through Twitter
HP is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that HP will do this, but don' be surprised if they do.
Customer Support through Twitter in General
One thing you might like even more than trying to tweet or DM HP your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like HP that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that HP's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.
More about contacting HP
Of the 11 way(s) to get in touch with HP, customers like you claim that the best one is the 800-752-0900 option. From this page you can easily access all the possible contact information options for HP as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach HP? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.