HP Customer Care on Twitter

Getting HP's Attention on Twitter by GetHuman

Customer Twitter Account
  • Somebody from HP usually replies within 9 hours.
  • GetHuman site vistors rank this #5 out of 11 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling HP instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting HP

I’m not getting ink after * yrs
My All in one printer **** is stuck in loop**Download Unsuccessful The printer update c...
I'm attempting to help a very nice retired gentleman on a fixed income keep his PC runn...
There's a black screen on my laptop saying that the "boot device is not found" what do...
I purchased a new hp desktop today the keyboard is not working and when I try to go on...
Billing for a new LP laptop that I haven't completed yet. It's charging me *** which I...
Need to purchase a keyboard or Palmrest and board for an HP Pavilion **-eg****cL(*****U...
I want to know about some HP pc products? Please email me the replay!
Refund on canceled service
New internet provider, unable to get printer to connect
Product: HP Victus ** in*Issue: each time I boot my device it takes me to a black scree...
I would like to speak to a person
My Deceased fathers computer is locked with a password and we can't get into it.

HP Twitter-based Customer Help - Stats

Twitter @ Handle@HPSupport
Best hours24 hours, 7 days
Right time to tweet them2:15pm
Expected reply tweet9
Issue turnaround time16
Rank (amongst all ways to contact)5
Legibility of messaging52%
Customer service rating73%
Customer votes5,767
Information last updatedSat Nov 25 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

HP Customer Service through Twitter

HP is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that HP will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM HP your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like HP that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that HP's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting HP

Of the 11 way(s) to get in touch with HP, customers like you claim that the best one is the 800-752-0900 option. From this page you can easily access all the possible contact information options for HP as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach HP? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact HP

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