HP Customer Care on Twitter

Getting HP's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 11 hours
Best time to tweet: ~1:45pm
#5 of 11 contacts
5,765 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting HP

My laptop has developed a mark on the screen similiar to when a stone hits a car windsh...
Vernon Raaflaub again! My phone is only a land line* it can't receive codes. That's w...
You tried to send me a code* that's the major part of the problem I have only a land li...
My HP printer says, "A problem has occurred with your HP account...." I need to change...
I need help connecting my printer to my new router.
An error occurred: (******) Cannot launch content. The maximum number of attempts for t...
I placed an order with HP on June * Order * H********* and received a message that it h...
I recently purchased new laptop. When I tried to register it the response was product...
I recently purchased new desktop. When I tried to register it, I got message that said...
I recently purchased a new desktop computer. When I tried to register it, I got messag...
Just bought my hp smart tank ****...filling my black ink was a disaster...mess everywhe...
**** printer will not accept bona fide HP cartridges. I will never buy another HP prod...
It keeps talking I have to double tap everything I need to do I'm trying to get that to stop

Get help with my issue

HP Twitter-based Customer Help - Stats

Twitter @ Handle@HPSupport
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them1:45pm
Expected reply tweet11
Issue turnaround time23
Rank (amongst all ways to contact)5
Legibility of messaging50%
Customer service rating75%
Customer votes5,765
Information last updatedMon Sep 25 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

HP Customer Service through Twitter

HP is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that HP will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM HP your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like HP that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that HP's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting HP

Of the 11 way(s) to get in touch with HP, customers like you claim that the best one is the 800-752-0900 option. From this page you can easily access all the possible contact information options for HP as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach HP? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact HP

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