DHL Customer Care on Twitter

Getting DHL's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
516 customers have checked with GetHuman if DHL has a Twitter address for customers in the last 45 days.
DHL does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting DHL

Sir I am interested your DHL courier service job join
My waybill number ********** says it’s already delivered but I didn’t receive my package!!!
The package has been with the delivery courier since * March ****. It’s now * April.
Hi, we have a package on hold DHL waybill number *************Contacting to see what we...
I received a package and product got damaged in shipment
I ordered my package over a month ago and still have not received it. The tracking info...
Please help. I had a package delivered by Fedex to your DHL Delray beach office and hav...
Where is my package?????
I want to ship a ten pound package of lace from Itaugua Paraguay to Bloomington Illinoi...
My package (**********) says delivered but it was not.
My package was delivered in a wrong house. I saw the picture and it wasnt my doorstep...
My shipment has had the status “Shipment information received” for the past * days. My...
My shipment says it was attempted delivery in Rochester ... That's * hours from where i...

Get help with my issue

DHL Customer Service through Twitter

DHL is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call DHL.

Customer Support through Twitter in General

While we don't know of a Twitter username for DHL, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting DHL

Of the 3 way(s) to get in touch with DHL, customers like you claim that the best one is the 800-225-5345 option. From this page you can easily access all the possible contact information options for DHL as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach DHL? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact DHL

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