Cox Communications Customer Care on Twitter

Getting Cox Communications's Attention on Twitter by GetHuman

@CoxHelp
Customer Twitter Account
Usually replies within: 40 hours
Best time to tweet: ~9:30am
#5 of 10 contacts
5,311 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Cox Communications

I just purchased a V-Tech * phone landline system. I'm trying to set up voice mail. A...
I’ve been furloughed by my employer and wanted to know if there was payment assistance...
I need to find out the wifi code is james jordan *** Coldwell station road phone number...
What is the telephone number of the Ocala, Florida Office?
I need Wi-Fi, internet, phone, caller id, basic tv, prices.
I want to switch a cox router out with a nighthawk
The internet bill went up by about twenty dollars and I do not recall reading any chang...
Want to change to basic channels and internet, get rid of all the other channels.
My mother has moved and no longer uses cox (she is **) services.*So we need to disconne...
I spoke with a representative who said his name is Joe and want to confirm that the ord...
line down across my driveway.
My Cox Cable box got water spilled on it need to know how to make it work again? Would...
I am trying to work at home. I got Cox internet yesterday. and cannot log on even wi...

Get help with my issue

Cox Communications Twitter-based Customer Help - Stats

Twitter @ Handle@CoxHelp
Call-back availableNO
Best hours EST
Right time to tweet them9:30am
Expected reply tweet40
Issue turnaround time50
Rank (amongst all ways to contact)5
Legibility of messaging66%
Customer service rating69%
Customer votes5,311
Information last updatedMon Feb 22 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Cox Communications Customer Service through Twitter

Cox Communications is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Cox Communications will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Cox Communications your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Cox Communications that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Cox Communications's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Cox Communications

Of the 10 way(s) to get in touch with Cox Communications, customers like you claim that the best one is the 800-234-3993 option. From this page you can easily access all the possible contact information options for Cox Communications as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Cox Communications? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Cox Communications

Other Cox Communications Twitter Accounts

@coxtech1

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