Cox Communications Customer Care on Twitter

Getting Cox Communications's Attention on Twitter by GetHuman

Customer Twitter Account
  • Somebody from Cox Communications usually replies within 40 hours.
  • GetHuman site vistors rank this #5 out of 10 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Cox Communications instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Cox Communications

How do I set up a shortcut for cox webmail on my iPad (icon on pallet) to avoid having...
I received an email saying my account was going to be frozen because of too many failed...
Although I was not happy with the three week cable outage in our neighborhood or the p...
There are several charges for nearly one gigabyte of data use between *:** and * AM. T...
A technician is scheduled to come to my house today **** W Windsor Blvd in Glendale bet...
A technician is scheduled to come to my house between** and * pm today. ***** W Windso...
I keep getting emails to make my payment, but I did already?**First Email*From: Cox Com...
I want to cancel all services at my address as I have moved out of the apartment and in...
I was in the Cox Store at *** N. Rancho Las Vegas, NV on Monday, September **th. **My...
How to change wifi password
I have not been able to send emails for the last ** days without changing my password o...
Hi! I am a resident of the cleremontcoast hotel *** * th ave San Diego ca ph...
Dear Sir*Madam**Re Account *** **** ********** George Krefting* ***** W Peoria...

Cox Communications Twitter-based Customer Help - Stats

Twitter @ Handle@CoxHelp
Best hours EST
Right time to tweet them10:45am
Expected reply tweet40
Issue turnaround time48
Rank (amongst all ways to contact)5
Legibility of messaging73%
Customer service rating62%
Customer votes5,277
Information last updatedWed Dec 06 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Cox Communications Customer Service through Twitter

Cox Communications is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Cox Communications will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Cox Communications your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Cox Communications that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Cox Communications's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Cox Communications

Of the 10 way(s) to get in touch with Cox Communications, customers like you claim that the best one is the 800-234-3993 option. From this page you can easily access all the possible contact information options for Cox Communications as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Cox Communications? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

Other Cox Communications Twitter Accounts


How to Contact Cox Communications

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