Cox Communications Customer Care on Twitter

Getting Cox Communications's Attention on Twitter by GetHuman

@CoxHelp
Customer Twitter Account
Usually replies within: 40 hours
Best time to tweet: ~9am
#5 of 10 contacts
5,305 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Cox Communications

See why it's always offline
My Cox is constantly going out as far as wi fi. I am to the point of turning it off. Pl...
I want to release my old modem so a friend can use it.
Im running behind on my bill. My service was suspended right around the same time as r...
I had a service cakk scheduled at my apt yesterday. There was no way i could make it ho...
I keep losing my conection and when I connect it asks me for a password for hot spot...
I am stephen greenberg I have an appt. tomorrow at my home **** w*tonto lane and want t...
Cox Cable membership @ **** Woodbridge Ave. Oklahoma City, Oklahoma *Cable channels...
I need to split my bill for this month into two different payments. I can currently onl...
city and temp on email page refused---too many times---when I used the following cox em...
I just received a new cox box and remote. where do I find the OK button on my remote...
I want to change the mailing address for my statement.
A large limb has fallen on your cable line which is now in tension. The limb is blocki...

Get help with my issue

Cox Communications Twitter-based Customer Help - Stats

Twitter @ Handle@CoxHelp
Call-back availableNO
Best hours EST
Right time to tweet them9am
Expected reply tweet40
Issue turnaround time53
Rank (amongst all ways to contact)5
Legibility of messaging60%
Customer service rating75%
Customer votes5,305
Information last updatedMon Jul 04 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Cox Communications Customer Service through Twitter

Cox Communications is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Cox Communications will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Cox Communications your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Cox Communications that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Cox Communications's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Cox Communications

Of the 10 way(s) to get in touch with Cox Communications, customers like you claim that the best one is the 800-234-3993 option. From this page you can easily access all the possible contact information options for Cox Communications as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Cox Communications? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Cox Communications

Other Cox Communications Twitter Accounts

@coxtech1

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