How do I talk to a human at this Cox Communications number?
A:Press "0" for Corporate Customer Care
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 8am-5pm EST.The least busy day is Wednesday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Cox Communications Corporate Customer Care?
A:The average hold time is 9 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.
This is the #3 most popular Cox Communications phone number out of 5. Click above to go back to the main customer service number and other contact information, including Cox Communications email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 8am-8pm, Sat 9am-6pm EST · For Rhode Island, New Hampshire and Connecticut customers. Press 1, then 0#, then 0#, then 1. ·
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Cox Communications phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press "0" for Corporate Customer Care
What are the hours and when should I call?
Cox Communications operates the call center for this 888-566-7751 phone number Mon-Fri 8am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 8,823 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cox Communications phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cox Communications staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Cox Communications is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of 8,823 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Cox Communications is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Cox Communications staffs the call center well on Wednesday.
Why call this Cox Communications number?
Below is a sample of recent calls to Cox Communications, and their purpose. Are any of these similar to the reason you are trying to call?