Cox Communications Customer Service Phone Number

703-378-8422
Hold time now: 9 mins (avg 7)
Best time to call: 8:45am
New customers: 855-680-3750
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0
This is not the most popular Cox Communications phone number (it's ranked #4). Most customers call 800-234-3993 for support: Click here for best option

Other customers got on the phone recently because:

See why it's always offline
My Cox is constantly going out as far as wi fi. I am to the point of turning it off. Pl...
I want to release my old modem so a friend can use it.
Im running behind on my bill. My service was suspended right around the same time as r...
I had a service cakk scheduled at my apt yesterday. There was no way i could make it ho...
I keep losing my conection and when I connect it asks me for a password for hot spot...
I am stephen greenberg I have an appt. tomorrow at my home **** w*tonto lane and want t...
Cox Cable membership @ **** Woodbridge Ave. Oklahoma City, Oklahoma *Cable channels...
I need to split my bill for this month into two different payments. I can currently onl...
city and temp on email page refused---too many times---when I used the following cox em...
I just received a new cox box and remote. where do I find the OK button on my remote...
I want to change the mailing address for my statement.
A large limb has fallen on your cable line which is now in tension. The limb is blocki...
I can not use my phone, says line in use. Checked all three phones, all are hung up...

Help me with my issue

Cox Communications Customer Service Phone Number 703-378-8422 - Info & Statistics

Phone number to dial703-378-8422
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours8am-9pm EST
Best time to dial8:45am
Navigate phone maze to a humanPress 0
Average wait7
Current wait9
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or twitter or web
Quality of communication72%
Quality of help53%
Customer votes4,030
Best phone number800-234-3993
Information last updatedTue Jan 19 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Cox Communications's 703-378-8422 Customer Service Number

This Cox Communications phone number is ranked #4 out of 7 because 52,938 Cox Communications customers tried our tools and information and gave us feedback after they called. The reason customers call 703-378-8422 is to reach the Cox Communications Customer Service department for problems like Cancel or change services, Lower my bill, Complaint, Account issue, Service or technical issues. As far as we can tell, Cox Communications has call center locations in Arizona or Nebraska or Oklahoma or Kansas or Virginia or Louisianna and you can call during their open hours 8am-9pm EST. Cox Communications has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 703-378-8422 and ways to call or contact Cox Communications with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Cox Communications

Calling Cox Communications at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 703-378-8422. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Cox Communications Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Cox Communications Once on the phone with Cox Communications's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Cox Communications in General

While 703-378-8422 is Cox Communications's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-234-3993 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Cox Communications help by calling them, is that other customers give their customer support at this number a 72% score for their communication skills and a 53% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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