Jenn-Air Appliances Phone Number

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  • Calls Jenn-Air Appliances's Customer Service department
  • The average hold time is 2m
  • Hours are Mon-Fri 8am-8pm EST
  • The best time to call is 9:30am
  • Popular issues for this call center: Where to buy, Complaint, Technical support, Repairs, and Returns.
  • Reach a live Jenn-Air Appliances agent: Just wait through the message and don't say anything
  • What you hear when you call: For dealers, builders, or service companies, press 1. If calling outside of the warranty, press 2, or hold for the next available support agent.

Calling Jenn-Air Appliances Customer Care at 800-536-6247

Sep 28, 2023

Calling Jenn-Air Appliances was a straightforward experience and a genuinely pleasant call. When I dialed, I was first taken to an automated menu that asked me to make one of two selections if I was either a dealer or looking for an outdated part for repairing an appliance. If neither applied to me, I could stay on the line and wait on hold for the next available representative.

After a hold of about five minutes, I was connected with a Jenn-Air customer service representative, who asked how they could help me. I told them I had accidentally tripped a circuit breaker and caused the power to go out for my refrigerator, and I was wondering how long I had before I needed to worry about what was inside my fridge.

He said that in almost every case, I should be fine keeping what was in the fridge there without throwing anything away. He then asked me how long the power had been out, and I said it had been out for about 90 minutes. He said that as long as people weren't constantly opening the fridge while the power was out, having the power off for that amount of time shouldn't hurt anything. He then asked if the power was back on, and I confirmed that it was.

I then asked how long I would have before I needed to worry if something like that happened again. He told me it depended on the refrigerator, but a good rule was that 10 to 12 hours with the power off would mean that I needed to start throwing things away. He asked if there was anything else he could assist me with, and I told him that was everything I had for him. He thanked me for the call and wished me a pleasant day.

Overall, I found this representative to be both friendly and professional. He spoke clearly and confidently in both his introduction and his responses, and it was obvious that he had done this several times before and was comfortable answering my questions. He proved patient with my understanding of the topic and made sure to give me a full and complete answer before moving to end the call. 

Even though this was a simple question, I felt comfortable trusting his knowledge of the situation. If I was a genuine customer in need of real information or assistance about Jenn-Air appliances, I would absolutely look to use this number to get assistance.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Reasons customers like you called recently

My Jenn air range has had some issues and a technician replaced the key pad. Seems as...
Dishwasher won’t power on
My oven isn’t working it doesn’t broil or heat up !
file:***var*mobile*Library*SMS*Attachments*******C*****F*-**C*-***B-A**C-**DE**B****F...
Our lights are flickering in our fridge
Self-cleaning feature in Jennair induction range doesn't work very well. What, if any...
I have purchased multiple jenn air appliances. Dealer has charged me for installation b...

Jenn-Air Appliances Customer Phone Number 800-536-6247 - Stats

Phone number to dial800-536-6247
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm EST
Best time to dial9:30am
Average wait2 minutes
Current wait2 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication79%
Quality of help75%
Customer votes390
Information last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Jenn-Air Appliances's Best Toll-Free/800 Customer Phone Number

This is Jenn-Air Appliances's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Jenn-Air Appliances agent. This phone number is Jenn-Air Appliances's Best Phone Number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-536-6247 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Jenn-Air Appliances first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Jenn-Air Appliances has 1 phone number. It's not always clear what is the best way to talk to Jenn-Air Appliances representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Jenn-Air Appliances?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Jenn-Air Appliances. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Jenn-Air Appliances, including their website / help desk. Visit our Jenn-Air Appliances Customer Service page for more information.
Jenn-Air Appliances Customer Service

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