Jenn-Air Appliances Phone Number

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800-536-6247
Customer service
Current Wait: 5 mins (2m avg)
Hours: Mon-Fri 8am-8pm EST; best time to call: 1:45pm
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Reasons customers like you called recently

Confirming warranty on my wine cooler and registered with your company *Was bought in...
On our stove top * of the burners have flashing lights. They won’t turn off.
Microwave on built in oven*microwave combo JMW****DS quit working. Turntable works and...
Replaced infinite switch ******k now the breaker switch trips as soon as I flip the bre...
Our lights are flickering in our fridge
Self-cleaning feature in Jennair induction range doesn't work very well. What, if any...
I have purchased multiple jenn air appliances. Dealer has charged me for installation b...
See more recent reasons for calling

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Our Editor's Notes on Jenn-Air Appliances's Phone-Based Customer Care

Jenn Air Appliances is a major brand of household fixtures and appliances. With a long history in the business and widespread distribution of its products, it isn't surprising that Jenn Air gets a lot of customer service calls.

Why Do People Call Jenn Air Appliances Customer Support?

People call Jenn Air Appliances customer support for a range of reasons, including:

  • Getting information on Jenn Air appliances and products
  • Troubleshooting problems with an appliance or fixture
  • Getting referrals to a retailer
  • Scheduling a repair appointment

Best Practices for Calling Jenn Air Appliances Customer Service

There are several things that you can do to help ensure that your call to Jenn Air Appliances customer service is handled quickly and professionally:

  • Make sure you are calling during business hours. Jenn Air Appliances customer service representatives are available Monday through Friday, 8 am to 8 pm Eastern time.
  • Have any relevant documentation on hand when you make your call. This may include invoices, order confirmations, product serial numbers, billing statements and communications between you and Jenn Air, or your retailer about your issue.
  • If you are calling about an appliance that is not working properly, try to be near the appliance when you call. This allows you and the Jenn Air Appliances customer service agent to troubleshoot together.
  • Have some way of taking notes during your call. These notes can come in handy if you need to speak to more than one person at Jenn Air Appliances.

How do Consumers Feel About Calling Jenn Air Appliances Customer Service?

Jenn Air Appliances appears to offer a high level of customer service and there are no discernable patterns of dissatisfaction to be found online or in the news media.

What Kind of Issues can Jenn Air Appliances Customer Service Representative Resolve?

A Jenn Air Appliances customer service representative can address many common customer issues and can provide comprehensive information on Jenn Air Appliances products. In addition, a customer service representative can also help troubleshoot malfunctioning appliances, schedule technician calls and answer questions about warranties.

What Can't Be Resolved With a Call to Jenn Air Appliances Customer Service?

Jenn Air Appliances does not sell its products directly to consumers, nor does it provide installation or repair services. While a customer service representative can refer you to a retailer or set up an appointment with an authorized technician, Jenn Air Appliances cannot control the actions of a third-party service provider or retailer.

What Should You Do If You Have an Unsuccessful Call with Jenn Air Appliances?

If you get off the phone with Jenn Air Appliances customer service and feel as though your question was not answered or your problem not resolved, don't fret or give up. You may still have options.

  • The first thing to do is review the notes you took during your call. You may be able to identify the reason why your call resulted in an unsatisfactory outcome.
  • Next, call Jenn Air Appliances customer service. Politely note that this is your second call because things were not resolved the first time you spoke with a representative. Describe your situation and what went wrong on the first call. Customer service representatives have different levels of training and experience and the next agent may be better able to offer a resolution.
  • If you are unable to get a resolution after a second call, try getting in touch with Jenn Air Appliances in a different way. Jenn Air Appliances offers email-based customer service, which provides you with a transcript of your communication, something that can be very useful if you have to escalate your case.
  • Another option is to contact your retailer directly. The retailer may be willing to advocate for you.

Customer Number 800-536-6247 - by the Numbers

Phone number to dial800-536-6247
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm EST
Best time to dial1:45pm
Navigate phone maze to a humanJust wait through the message and don't say anything
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication77%
Quality of help73%
Customer votes418
Information last updatedTue Nov 30 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Jenn-Air Appliances's Best Toll-Free/800 Customer Phone Number

This is Jenn-Air Appliances's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Jenn-Air Appliances agent. This phone number is Jenn-Air Appliances's Best Phone Number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-536-6247 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Jenn-Air Appliances first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Jenn-Air Appliances has 1 phone number. It's not always clear what is the best way to talk to Jenn-Air Appliances representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Jenn-Air Appliances - by phone or otherwise

While 800-536-6247 is Jenn-Air Appliances's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Jenn-Air Appliances please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Jenn-Air Appliances.

What is GetHuman's Relationship to Jenn-Air Appliances?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Jenn-Air Appliances. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Jenn-Air Appliances Contact Info

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Jenn-Air Appliances Help Desk
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