Customer Care on Twitter

Getting's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 15 hours
Best time to tweet: ~10:45am
#4 of 5 contacts
5,332 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Refund My BookingTweet re: Change My BookingTweet re: Question About A BookingTweet re: Overcharge on AccountTweet re: Complaint About My StayAbout a different issue

Recent reasons others tried tweeting

Dear Sir*Madam,*Confirmation nr. ********************Pin *******I just arrived at the M...
I booked a hotel in Orlando through Southwest and never received an email with confirm...
we booked a few days in a hotel with you people today jan ** in Newport wales some how...
Trying to figure out what hotel I booked in for Sept **, **** in New Hampshire. I have...
I rented a car from Dollar and did not get a confermation email from the in *-* days so...
I don’t have a confirmation for a booking I’m Easley nc in march
I want to cancel my booking for January ** at the travel lodge in Virginia Beach vacat...
Mi reserva ********** pin **** fue cancelada por parte del hotel y no me han devuelto e...
I’m trying to contact someone at booking about a hotel that was booked with my credit c...
I booked a resort (aivymaes paradise resort) at dauin, negros oriental last dec...
Why was their $ taken out of my bank account?
I want my confirmation number to send me this and pin to my email address...
What to cancel resv at capt hairum in Sebastian fla for ** feb*Just had heart attack n...
Get help with my issue Twitter-based Customer Help - Stats

Twitter @ Handle
Call-back available
Best hours
24 hours, 7 days
Right time to tweet them
Expected reply tweet
Issue turnaround time
Rank (amongst all ways to contact)
Legibility of messaging
Customer service rating
Customer votes
Information last updated
Mon Jan 20 2020 09:00:00 GMT+0000 (UTC) Customer Service through Twitter is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting

Of the 5 way(s) to get in touch with, customers like you claim that the best one is the 888-850-3958 option. From this page you can easily access all the possible contact information options for as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact

More Companies on Twitter

Priceline on TwitterOrbitz on TwitterKayak on TwitterExpedia on TwitterGroupon on Twitter
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