Booking.com Customer Care on Twitter

Getting Booking.com's Attention on Twitter by GetHuman

@bookingcom
Customer Twitter Account
  • Somebody from Booking.com usually replies within 9 hours.
  • GetHuman site vistors rank this #4 out of 4 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Booking.com instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Booking.com

No confirmation was sent they charge my card $ ****.** Deux Tours in Marrakesh Morocco...
Bonjour,*Mon compte Booking.com a *t* hack*. Je n'arrive pas * vous joindre avec mon co...
You charged my card after it being declined I have a room else where and now I have no...
Please refer to my previous request. I can not complete my reservation request because...
For a few days I have been receiving thousands of mails for reservation of a flat in Pa...
I need to speak with a live person
Hi I have been charged by BKG hotel. £**.** I hav see never made a booking with them...
I need to cancel my hotel at Holiday Inn pin **** confirmation number ********
Hi we had flights arranged to travel from Pearson airport Toronto on Oct ** at *:** pm...
Needing to confirm a refund on a reservation that was for yesterday that was cancelled...
*** *** ***** ****** *** *** *** ***** **** ** **** **** ***** ** ***** ******* **** Bo...
I'm wanting confirmation on refund and a cancellation of my booking for last night and...
Need help from a live representative, unhappy with my stay at Days Inn rumors roach inf...

Booking.com Twitter-based Customer Help - Stats

Twitter @ Handle@bookingcom
Best hours24 hours, 7 days
Right time to tweet them2:15pm
Expected reply tweet9
Issue turnaround time13
Rank (amongst all ways to contact)4
Legibility of messaging75%
Customer service rating62%
Customer votes5,326
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Booking.com Customer Service through Twitter

Booking.com is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Booking.com will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Booking.com your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Booking.com that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Booking.com's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Booking.com

Of the 4 way(s) to get in touch with Booking.com, customers like you claim that the best one is the 888-850-3958 option. From this page you can easily access all the possible contact information options for Booking.com as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Booking.com? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Booking.com

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