Booking.com Customer Care on Twitter

Getting Booking.com's Attention on Twitter by GetHuman

@bookingcom
Customer Twitter Account
Usually replies within: 14 hours
Best time to tweet: ~9:30am
#4 of 5 contacts
5,331 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Booking.com

No code is send to me from ur end still now.
Need to change dates on my reservation
Cant book a room they telling me to call
good evening, could you help me please what is your policy with cancelling a booking th...
Modified reservation contacted property..no reservation in their system *.
I was double booked and have no record of the *nd booking Howard Johnson says that it i...
Due to personal reasons i will be cancelling my stay with Arthur Phillip Motor Inn and...
My daughter booked her maldives holiday from **th December **** to **th January **** ap...
I reserved a room at the State Plaza Hotel in Washington D.C. through Booking.com and w...
I need to talk to customer service
I cannot get into my account because you are sending the confirmation number and pin t...
I have just booked Poseiden resort and haven't received an email.I was also told to go...
I was charged for a car rental that I did not take

Get help with my issue

Booking.com Twitter-based Customer Help - Stats

Twitter @ Handle@bookingcom
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them9:30am
Expected reply tweet14
Issue turnaround time23
Rank (amongst all ways to contact)4
Legibility of messaging80%
Customer service rating57%
Customer votes5,331
Information last updatedSat Jan 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Booking.com Customer Service through Twitter

Booking.com is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Booking.com will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Booking.com your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Booking.com that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Booking.com's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Booking.com

Of the 5 way(s) to get in touch with Booking.com, customers like you claim that the best one is the 888-850-3958 option. From this page you can easily access all the possible contact information options for Booking.com as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Booking.com? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Booking.com

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