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Yodel Customer Service

Phone Number & Contact Info

Yodel's Best Phone Number

0844 453 7443
Calls Customer Service·Most popular Yodel number
Q:

How do I talk to a live human at Yodel?

A:Press 5
Q:

Does Yodel offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-9pm, Sat 9am-1pm EST. The least busy day is Thursday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Yodel phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 5

What are the hours and when should I call?

Yodel operates the call center for this 0844 453 7443 phone number Mon-Fri 8am-9pm, Sat 9am-1pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 1,392 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Yodel phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Yodel staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Yodel is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 1,392 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Yodel

In summation, the best day to call Yodel is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Yodel staffs the call center well on Thursday.

Why Customers Call Yodel

If you have time to do a bit of reading before you call Yodel, we recommend you read over some of our problem-specific articles.

What are the delivery options available with Yodel?

Yodel offers various delivery options to suit customer needs. Standard delivery is their most cost-effective option for parcels and packages up to 25kg. For urgent requirements, Yodel offers a Next Day delivery service, ensuring prompt delivery within 24 hours. They also provide a 2-day delivery service for less time-sensitive items. Customers can opt for a weekend delivery, which allows them to receive their parcels on Saturday or Sunday. Yodel even offers a Click and Collect service, enabling customers to conveniently pick up their parcels from a local store or designated collection point. With these flexible delivery choices, Yodel aims to cater to different preferences and ensure efficient and convenient delivery for their customers.

Does Yodel offer international shipping?

Yes, Yodel offers international shipping services. Whether you need to send a parcel to Europe or ship goods worldwide, Yodel has you covered. With our extensive network and partnerships with international courier companies, we are able to provide reliable and efficient delivery solutions. Our international shipping services include options for tracking, insurance, and customs clearance. We offer competitive pricing based on the weight and dimensions of your shipment, ensuring that you get the best value for your money. Yodel also offers dedicated customer support to assist with any queries or concerns you may have regarding your international shipments. Trust us to deliver your packages safely and securely to destinations around the globe.

What are the accepted payment methods for Yodel services?

Yodel accepts various payment methods for its services to provide convenience and flexibility to its customers. The accepted payment methods include credit and debit cards, such as Visa, Mastercard, and American Express, enabling customers to pay securely and conveniently online or over the phone. Additionally, Yodel accepts PayPal, a popular digital payment platform, allowing customers to make payments using their PayPal account. This method offers added security and accessibility. Yodel does not accept cash on delivery or payment by cheque. By offering multiple accepted payment methods, Yodel aims to accommodate a wide range of customer preferences and ensure a hassle-free payment experience for all.

Top Yodel customer service problems

Click the link above to get answers to just about any Yodel customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Yodel Customer Service Contacts

There are of course other ways to contact Yodel customer service besides the phone. Below we list the best ones, by medium.

Yodel Customer Help Desk / Web Support

yodel.co.uk - Customer Service
Online customer service support
As a last, sometimes only, resort- Yodel customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Yodel's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Yodel agent. This phone number is Yodel's best phone number because 8,352 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0844 453 7443 include Missing Delivery, Account Access, Track a Delivery, Problem With a Delivery, Refund a Charge and other customer service issues. Rather than trying to call Yodel first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or phone. In total, Yodel has 1 phone number. It's not always clear what is the best way to talk to Yodel representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Yodel. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Yodel. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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