Xcel Energy Phone Number

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800-895-4999
Customer service
Current Wait: 128 mins (89m avg)
Hours: 24 hours, 7 days; best time to call: 1pm
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Reasons customers like you called recently

My light bill has been outrages a Representative told me that they are we’re having a d...
I need to make a payment but when I get to billing zip code I enter it and it keeps rep...
I need building setbacks from power line row.
Need building setbacks from major power lines Dunn Co. Wi. Township of Elk Mound. lot I...
Trying to find out if natural gas is available at our address
Question about billing and finding out why the account was delayed in being set up afte...
I'm experiencing an unplanned and unexpected power outage at my address *** N Downing S...
New commercial building service
Updated payment and name on file
past estimated annual cost at my address from past account holder, account number on fi...
Payment*changing name on file, etc
It looks like a tech came to put my power line back up to the pole and my internet is n...
My power line was down in my yard but I was still having power and when tech came to pu...
See more recent reasons for calling

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Customer Number 800-895-4999 - by the Numbers

Phone number to dial800-895-4999
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1pm
Navigate phone maze to a humanPress 1, then 0# at each prompt
Average wait
Current wait128
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication89%
Quality of help84%
Customer votes600
Information last updatedSun Jan 29 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Xcel Energy's Best Toll-Free/800 Customer Phone Number

This is Xcel Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Xcel Energy agent. This phone number is Xcel Energy's Best Phone Number because 11,202 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-895-4999 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Xcel Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Xcel Energy has 1 phone number. It's not always clear what is the best way to talk to Xcel Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Xcel Energy - by phone or otherwise

While 800-895-4999 is Xcel Energy's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via inquire@xcelenergy.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Xcel Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Xcel Energy.

What is GetHuman's Relationship to Xcel Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Xcel Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Xcel Energy Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Xcel Energy contacts
Xcel Energy Phone NumberBEST
Xcel Energy Email Support
Xcel Energy Help Desk
General customer information

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