Xcel Energy Phone Number

Call Xcel Energy customer service faster with GetHuman

800-895-4999
Customer service
Current Wait: 145 mins (89m avg)
Hours: 24 hours, 7 days; best time to call: 3:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1, then 0# at each prompt

Reasons customers like you called recently

Bill is almost three times, could there be a leak? Do you check any of these? Leak wo...
I am interested in the home energy squad program how do I make a appointment?
I NEED A FULL STATENENT OF MY MOST CURRENT BILL EMAIED TO...*****@***.com
I need to get my account number
Power is out. **** Victoria St N, *****
I cannot pay my monthly payment of ***.** until Friday the *th because of delays of get...
I need to transfer service
I need to speak to a representative, when I call to pay my bill it says my account numb...
Need to explore net metering options for small wind or solar for my residential account...
My heater is not working and I have infants here at home plz
I cant access my account, and I have recieved a bill telling me I havent paid. Please help
I’ve been “hacked*intruded” upon. They’ve tampered with my heater, thermostat, mess wit...
Our tenant moved out on the ninth.*Service should have been put in our name on November...
Due to construction, we had Excel install a temp service pole so we could continue to r...
House is sold as of *****. Need to discontinue my service to main and put in new owner...
See more recent reasons for calling

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Customer Number 800-895-4999 - by the Numbers

Phone number to dial800-895-4999
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Navigate phone maze to a humanPress 1, then 0# at each prompt
Average wait
Current wait145
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication91%
Quality of help82%
Customer votes599
Information last updatedTue Jan 18 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Xcel Energy's Best Toll-Free/800 Customer Phone Number

This is Xcel Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Xcel Energy agent. This phone number is Xcel Energy's Best Phone Number because 11,202 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-895-4999 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Xcel Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Xcel Energy has 1 phone number. It's not always clear what is the best way to talk to Xcel Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Xcel Energy - by phone or otherwise

While 800-895-4999 is Xcel Energy's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via inquire@xcelenergy.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Xcel Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Xcel Energy.

What is GetHuman's Relationship to Xcel Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Xcel Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Xcel Energy Contact Info

All Xcel Energy contacts
Xcel Energy Phone NumberBEST
Xcel Energy Email Support
Xcel Energy Help Desk
General customer information

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