Xcel Energy Phone Number

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800-895-4999
Customer service
Current Wait: 92 mins (89m avg)
Hours: 24 hours, 7 days; best time to call: 2:45pm
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Reasons customers like you called recently

I’ve been “hacked*intruded” upon. They’ve tampered with my heater, thermostat, mess wit...
Our tenant moved out on the ninth.*Service should have been put in our name on November...
Due to construction, we had Excel install a temp service pole so we could continue to r...
House is sold as of *****. Need to discontinue my service to main and put in new owner...
Payment arrangement for $***.** to pay on my next pay date.
I got a disconnection notice for tomorrow and i been paying my payment plan . Address...
Billing is and has been incorrect for several months . Going back to January of **** we...
Moving cancel service
gETTING NEW SMART METER THAT HAS PROVEN TO BE TOTALLY UNRELIABLE OR A CHOICE OF A NON C...
Signed up for a new account on the **th of November and it was supposed to start oth th...
sending my home bill to a different address
My power is out. What is the ETA?
I need to register my account
Started service ********** online. Got email confirmation for start service. Today on...
I received a bill for $**.**. Xcel removed $**.** from my bank account!!!!!!*ACCT...
See more recent reasons for calling

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Customer Number 800-895-4999 - by the Numbers

Phone number to dial800-895-4999
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:45pm
Navigate phone maze to a humanPress 1, then 0# at each prompt
Average wait
Current wait92
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication85%
Quality of help88%
Customer votes629
Information last updatedSun Dec 05 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Xcel Energy's Best Toll-Free/800 Customer Phone Number

This is Xcel Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Xcel Energy agent. This phone number is Xcel Energy's Best Phone Number because 11,202 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-895-4999 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Xcel Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Xcel Energy has 1 phone number. It's not always clear what is the best way to talk to Xcel Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Xcel Energy - by phone or otherwise

While 800-895-4999 is Xcel Energy's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via inquire@xcelenergy.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Xcel Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Xcel Energy.

What is GetHuman's Relationship to Xcel Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Xcel Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Xcel Energy Contact Info

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Xcel Energy Email Support
Xcel Energy Help Desk
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