A:Don't press anything, just remain on the line.You can also use our free service that can talk to VistaPrint for you and report back.
Q:
Does VistaPrint offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-3am, Sat-Sun 8am-8pm.The least busy day is Saturday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for VistaPrint below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this VistaPrint phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just remain on the line.
Below are some clips we've found from VistaPrint's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thanks for calling Vistaprint.
To connect you with the right customer care specialist, please describe how we can help you today.
For example, you can say something like I want to place an order."
Excerpt from a call with VistaPrint
Tuesday, June 18, 2024 5:38 PM
What are the hours and when should I call?
VistaPrint operates the call center for this 866-207-4955 phone number Mon-Fri 7am-3am, Sat-Sun 8am-8pm.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 294 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the VistaPrint call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this VistaPrint phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like VistaPrint staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call VistaPrint is Saturday.The most busy day to call is Monday, which averages 536% more phone calls by comparison.Again, this is based on a sample of 294 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
Vistaprint offers a flexible and customer-friendly return policy. If you are not completely satisfied with your purchase, you can request a refund or a reprint within 30 days of receipt. Vistaprint's commitment to customer satisfaction means that they will very likely find a way to make it right, whether that's issuing a refund or reprinting your order. To initiate a return, you can simply contact their customer care team via phone or through their online chat feature. It's important to note that customized products cannot be returned due to their unique nature, unless they have any errors or defects caused by Vistaprint. Rest assured, Vistaprint aims to provide a hassle-free shopping experience, addressing any concerns promptly and striving for customer delight.
VistaPrint accepts various payment methods to provide convenience for its customers. You can easily make a purchase using major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, they also accept debit cards associated with these major credit card companies. For added flexibility, VistaPrint also allows payments made through PayPal, an accessible and secure online payment platform. Furthermore, if you prefer to pay offline, you can do so through checks or money orders. However, it is essential to note that payments made via offline methods may take longer to process and can delay the order fulfillment. VistaPrint aims to accommodate different preferences, ensuring a seamless and hassle-free payment experience for all customers.
On VistaPrint, you can customize a wide range of products to suit your personal or business needs. From business cards, stationery, and promotional materials like flyers, brochures, and postcards to marketing materials like banners and posters, there is an extensive selection of customizable items available. Additionally, VistaPrint offers customization options for apparel such as t-shirts, hoodies, and hats, allowing you to create personalized clothing for events, teams, or special occasions. Furthermore, you can also customize office supplies like pens, notebooks, and calendars, making them unique to your brand or style. Whether you're looking for personalized products for your business, a special event, or personal use, VistaPrint offers a diverse catalogue of customizable items to bring your ideas to life.
Click the link above to get answers to just about any VistaPrint customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to VistaPrint, and their purpose. Are any of these similar to the reason you are trying to call?
General question: "I have a question about my recent order."
- From a call lasting 1m 30s , Jun 20, 2024 11:15 PM
Seeking assistance with order: "Can I get it, please?"
- From a call lasting 4m 5s , Jun 12, 2024 6:03 PM
Ordering stamps in store: "I wanna order some stamps and maybe go to the store closest to me to make the order there."
- From a call lasting 4m 4s , May 13, 2024 2:41 PM
Difficulty reordering business cards: "I am having problem ordering them, the woman that ordered them for me, I don't know her email."
- From a call lasting 5m 30s , May 11, 2024 1:48 AM
Missing order status: "I was supposed to get an order and it didn't arrive."
- From a call lasting 2m 4s , Apr 12, 2024 10:14 PM
Email address verification: "I just need a little bit for the sign. My email is k a z z I m five three at hotmail dot com."
- From a call lasting 2m 46s , Apr 11, 2024 4:15 PM
Order inquiry missing phone number: "The car window sticker is missing my phone number, which I specifically asked to be included."
- From a call lasting 7m 40s , Apr 2, 2024 12:12 AM
Customizing shirt and stickers: "I have some shirts in my cart but when I try to put the same design on some hoodies, I can't. Is there a way you can help me with that?"
- From a call lasting 58m 39s , Mar 31, 2024 6:06 PM
Order issue: "I recently had an order for two shirts, but they weren't done correctly."
- From a call lasting 6m 27s , Mar 27, 2024 6:25 PM
Interested in brochure design: "I wanted to try to get a brochure or a book with all your guys' stuff on it."
- From a call lasting 2m 38s , Mar 22, 2024 10:58 PM
More VistaPrint Customer Service Contacts
There are of course other ways to contact VistaPrint customer service besides the phone. Below we list the best ones, by medium.
VistaPrint Customer Service on X (formerly Twitter)
VistaPrint, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
As a last, sometimes only, resort- VistaPrint customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is VistaPrint's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a VistaPrint agent. This phone number is VistaPrint's best phone number because 3,492 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-207-4955 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call VistaPrint first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or web. In total, VistaPrint has 3 phone numbers. It's not always clear what is the best way to talk to VistaPrint representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for VistaPrint. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like VistaPrint. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.