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VistaPrint Customer FAQ

Top Answers & How-to Guides

What is VistaPrint's Phone Number?

The question we are asked most often is about how to talk to VistaPrint customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about VistaPrint customer service, get an answer now.

Recent VistaPrint Customer Questions

How can I email vista print with an issue?

Unfortunately, Vistaprint does not provide direct email support. They have various forms of customer services available to help with any issues or questions you might have. You can reach them by phone at their customer service number, utilize the live chat feature on their website, or submit a form through the "Contact Us" page on their website for specific issues. This helps to ensure your query is directed to the appropriate department, providing a more efficient response.
Asked Mar 6, 2024 5:41 PM

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Products and Customization

What type of products can I customize on VistaPrint?

VistaPrint provides a diverse selection of customizable items such as business cards, brochures, flyers, postcards, banners,...

Is there a minimum order quantity for customized products?

VistaPrint usually does not enforce a minimum order quantity for customized items, allowing for orders as low as one. However,...

Are there any design guidelines or templates available for creating custom products?

VistaPrint provides numerous templates and design guidelines to help customers create custom products such as business cards,...

Do you offer design services for custom products?

VistaPrint provides design services for custom products, featuring an easy-to-use online design tool with templates and...

What file formats can I upload for customization?

VistaPrint allows uploads in multiple formats including JPEG, PNG, PDF, and GIF for customization. It is crucial to use...

Samples and Discounts

Can I order samples of my customized products before placing a larger order?

Yes, VistaPrint allows customers to order samples of customized products to evaluate quality and design before making a larger...

Do you offer any discounts or promotions?

VistaPrint regularly has various discounts and promotions that help customers save money. Offers typically include percentage...

Can I resell items I create through VistaPrint?

Individuals are permitted to resell items created via VistaPrint, as many users utilize the platform for designing custom...

Payment and Refunds

What payment methods are accepted on VistaPrint?

VistaPrint accepts various payment methods including major credit cards like Visa, MasterCard, American Express, Discover, and...

What is the return policy for VistaPrint?

VistaPrint's return policy allows customers to return unsatisfactory items within 30 days, provided they are in original...

Can I receive a refund for a custom product?

Refund policies for custom products at VistaPrint typically state that such items are non-returnable unless there is a printing...

Order and Delivery

How long does it typically take for an order to be delivered?

Delivery times for VistaPrint orders depend on the products, shipping method, and destination. Generally, standard shipping in...

Can I track the status of my order?

Yes, customers can track their order status with VistaPrint through a confirmation email link or by logging into their account...

Can I cancel or modify my order after it has been placed?

The ability to cancel or modify an order with VistaPrint depends on its status; changes are possible if the order is not yet in...

What steps should I follow if my online order is incorrect?

To address an incorrect order from VistaPrint, review the email confirmation for details, gather necessary information like the...
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