Can I cancel or modify my order after it has been placed?

Asked a year ago
Yes, customers can cancel or modify their orders after placing them, but only if the request is made within 30 minutes of completing the purchase. After this window, VistaPrint's automated production process begins, making changes or cancellations impossible. To cancel or modify an order within the allowed timeframe, customers must contact VistaPrint's Customer Support team via phone, email, or live chat. Requests must include the specific changes or cancellation details. However, please note that cancellations or modifications may result in charges or refunds, depending on the specific circumstances and the stage of production. It is crucial to review the order carefully before finalizing to avoid any potential issues.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call VistaPrint?

If you need to call VistaPrint customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call VistaPrint

VistaPrint

Find a list of many popular VistaPrint questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call VistaPrintVistaPrint Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!