Viacom Inc. Customer Service

Phone Number & Contact Info

Viacom Inc.'s Best Phone Number

212-258-6000
Calls Customer Service·Most popular Viacom Inc. number
Q:

How do I talk to a live human at Viacom Inc.?

A:Calling this Viacom Inc. number should go right to a real human being.
Q:

Does Viacom Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Viacom Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Viacom Inc. number should go right to a real human being
In fact, much of this information on this page is superfluous because this Viacom Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Viacom Inc. operates the call center for this 212-258-6000 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 225 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Viacom Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Viacom Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Viacom Inc. is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 225 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Viacom Inc.

In summation, the best day to call Viacom Inc. is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Viacom Inc. staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Viacom Inc.

If you have time to do a bit of reading before you call Viacom Inc., we recommend you read over some of our problem-specific articles.

What is Viacom Inc.?

Viacom Inc. is a leading global media company that operates a diverse portfolio of popular entertainment brands. It serves as home to television networks such as MTV, Nickelodeon, Comedy Central, BET, and Paramount Network. Viacom also owns and operates several production studios, including Paramount Pictures, which produces and distributes films globally. As a media conglomerate, Viacom creates and delivers compelling content across multiple platforms, including television, film, digital, and live events. Through its broad range of brands, Viacom connects with audiences of all ages and demographics, entertaining and inspiring them through its engaging content. With a strong presence in the entertainment industry, Viacom continues to innovate and adapt to changing consumer preferences to deliver content that resonates with its global audience.

When was Viacom Inc. founded?

Viacom Inc. was founded on December 31, 1971.

Where is the headquarters of Viacom Inc. located?

Viacom Inc.'s headquarters is located in New York City, specifically in the Times Square neighborhood of Manhattan. This iconic media conglomerate, known globally for its entertainment properties, has chosen one of the world's most vibrant and culturally significant cities as its base of operations. Nestled amidst the hustle and bustle of this diverse metropolis, Viacom's headquarters symbolize their leadership in the media industry. Being situated in such a central and prestigious location allows Viacom to stay connected to the pulse of the entertainment world, collaborate with industry pioneers, and actively engage with global audiences. New York City's rich cultural landscape provides an inspiring backdrop for Viacom's continuous innovation and creativity.

Top Viacom Inc. customer service problems

Click the link above to get answers to just about any Viacom Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Viacom Inc. is extracted from issues that customers have reported to GetHuman.
Viacom Inc. issues reported to GetHuman

Conclusion and closing notes

This is Viacom Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Viacom Inc. agent. This phone number is Viacom Inc.'s best phone number because 1,350 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 212-258-6000 include and other customer service issues. Rather than trying to call Viacom Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Viacom Inc. has 1 phone number. It's not always clear what is the best way to talk to Viacom Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Viacom Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Viacom Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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