Does US Postal Service - Domestic & International Inquiries offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 16 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for US Postal Service - Domestic & International Inquiries below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this US Postal Service - Domestic & International Inquiries phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3 then 2 then keep pressing 0 and then 2 to decline the privacy act question
Below are some clips we've found from US Postal Service - Domestic & International Inquiries's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the United States Postal Service customer care center.
To hear our privacy policy, press two.
USPS is pleased to announce that all US residential households are now eligible to submit a second order for free at home COVID nineteen test.
With each order including four rapid tests.
If you have not already submitted an order for your residential address since September twenty fifth, you are eligible to place two separate orders by visiting covid test dot gov.
Service alerts.
For free at home COVID nineteen tests information, press one."
Excerpt from a call with US Postal Service - Domestic & International Inquiries
Friday, January 5, 2024 3:56 PM
They may ask you to enter information with the dial pad
"Thank you for calling the United States Postal Service customer care center.
To hear our privacy policy, press two.
Please stay on the line at the end of this call to take a short survey about your phone experience.
To get started, we'll need a valid tracking number, a redelivery number, or a service request number.
If you are calling from a smartphone, it might be easier to use our mobile feature where you can see and enter your number."
Excerpt from a call with US Postal Service - Domestic & International Inquiries
Tuesday, March 5, 2024 11:28 PM
The first phone menu
"Thank you for calling the United States Postal Service customer care center.
To hear our privacy policy, press two.
Service alerts, For free at home COVID nineteen tests information, press one."
Excerpt from a call with US Postal Service - Domestic & International Inquiries
Friday, March 8, 2024 5:05 PM
What are the hours and when should I call?
US Postal Service - Domestic & International Inquiries operates the call center for this 800-222-1811 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 176 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the US Postal Service - Domestic & International Inquiries call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this US Postal Service - Domestic & International Inquiries phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like US Postal Service - Domestic & International Inquiries staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call US Postal Service - Domestic & International Inquiries is Sunday.The most busy day to call is Thursday, which averages 169% more phone calls by comparison.Again, this is based on a sample of 176 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call US Postal Service - Domestic & International Inquiries
In summation, the best day to call US Postal Service - Domestic & International Inquiries is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that US Postal Service - Domestic & International Inquiries staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call US Postal Service - Domestic & International Inquiries
Below is a sample of recent calls to US Postal Service - Domestic & International Inquiries, and their purpose. Are any of these similar to the reason you are trying to call?
Money order assistance: "I'm calling for assistance with purchasing a money order without identification."
- From a call lasting 3m 16s , Oct 3, 2024 9:34 PM
Information about why customers call US Postal Service - Domestic & International Inquiries is extracted from issues that customers have reported to GetHuman.
This is US Postal Service - Domestic & International Inquiries's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US Postal Service - Domestic & International Inquiries agent. This phone number is US Postal Service - Domestic & International Inquiries's best phone number because 3,576 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-222-1811 include Make a shipment, Track item, Overcharge/Strange charge, Complaint, Lost package and other customer service issues. Rather than trying to call US Postal Service - Domestic & International Inquiries first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, US Postal Service - Domestic & International Inquiries has 1 phone number. It's not always clear what is the best way to talk to US Postal Service - Domestic & International Inquiries representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for US Postal Service - Domestic & International Inquiries. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like US Postal Service - Domestic & International Inquiries. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.