How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this US Postal Service - Domestic & International Inquiries phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3 then 2 then keep pressing 0 and then 2 to decline the privacy act question
Below are some clips we've found from US Postal Service - Domestic & International Inquiries's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the United States Postal Service customer care center.
To hear our privacy policy, press two.
USPS is pleased to announce that all US residential households are now eligible to submit a second order for free at home COVID nineteen test.
With each order including four rapid tests.
If you have not already submitted an order for your residential address since September twenty fifth, you are eligible to place two separate orders by visiting covid test dot gov.
Service alerts.
For free at home COVID nineteen tests information, press one."
Excerpt from a call with US Postal Service - Domestic & International Inquiries
Friday, January 5, 2024 3:56 PM
They may ask you to enter information with the dial pad
"Thank you for calling the United States Postal Service customer care center.
To hear our privacy policy, press two.
Please stay on the line at the end of this call to take a short survey about your phone experience.
To get started, we'll need a valid tracking number, a redelivery number, or a service request number.
If you are calling from a smartphone, it might be easier to use our mobile feature where you can see and enter your number."
Excerpt from a call with US Postal Service - Domestic & International Inquiries
Tuesday, March 5, 2024 11:28 PM
The first phone menu
"Thank you for calling the United States Postal Service customer care center.
To hear our privacy policy, press two.
Service alerts, For free at home COVID nineteen tests information, press one."
Excerpt from a call with US Postal Service - Domestic & International Inquiries
Friday, March 8, 2024 5:05 PM
What are the hours and when should I call?
US Postal Service - Domestic & International Inquiries operates the call center for this 800-222-1811 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 596 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this US Postal Service - Domestic & International Inquiries phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like US Postal Service - Domestic & International Inquiries staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call US Postal Service - Domestic & International Inquiries is Friday.The most busy day to call is Monday.Again, this is based on a sample of 596 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call US Postal Service - Domestic & International Inquiries is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that US Postal Service - Domestic & International Inquiries staffs the call center well on Friday.
Conclusion and closing notes
This is US Postal Service - Domestic & International Inquiries's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US Postal Service - Domestic & International Inquiries agent. This phone number is US Postal Service - Domestic & International Inquiries's best phone number because 3,576 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-222-1811 include Make a shipment, Track item, Overcharge/Strange charge, Complaint, Lost package and other customer service issues. Rather than trying to call US Postal Service - Domestic & International Inquiries first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, US Postal Service - Domestic & International Inquiries has 1 phone number. It's not always clear what is the best way to talk to US Postal Service - Domestic & International Inquiries representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for US Postal Service - Domestic & International Inquiries. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like US Postal Service - Domestic & International Inquiries. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.