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Trip Mate Customer Service

Phone Number & Contact Info

Trip Mate's Best Phone Number

800-888-7292
Toll-free·Calls Customer Service·Most popular Trip Mate number
Q:

How do I talk to a live human at Trip Mate?

A:Calling this Trip Mate number should go right to a real human being
Q:

Does Trip Mate offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Trip Mate phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Trip Mate number should go right to a real human being
In fact, much of this information on this page is superfluous because this Trip Mate phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Trip Mate operates the call center for this 800-888-7292 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 78 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Trip Mate phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Trip Mate staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Trip Mate is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 78 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Trip Mate

In summation, the best day to call Trip Mate is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Trip Mate staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Trip Mate

If you have time to do a bit of reading before you call Trip Mate, we recommend you read over some of our problem-specific articles.

What is Trip Mate?

Trip Mate is a leading travel insurance and trip protection company. With over 30 years of experience, Trip Mate offers a range of comprehensive travel insurance plans to safeguard your trips and provide peace of mind. Whether you are traveling domestically or internationally, Trip Mate offers coverage for trip cancellation or interruption, emergency medical expenses, baggage loss or delay, and other unforeseen travel emergencies. Their plans are designed to cater to different travel needs and budgets, ensuring that you find the right coverage for your specific trip. In addition to excellent coverage, Trip Mate provides exceptional customer service, allowing you to easily file claims and receive prompt assistance when needed. With Trip Mate, you can enjoy worry-free travels knowing that you are protected by a trusted and reliable travel insurance provider.

Top Trip Mate customer service problems

Click the link above to get answers to just about any Trip Mate customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Trip Mate's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Trip Mate agent. This phone number is Trip Mate's best phone number because 468 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-888-7292 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Trip Mate first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Trip Mate has 1 phone number. It's not always clear what is the best way to talk to Trip Mate representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Trip Mate. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Trip Mate. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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