Trip Mate Customer FAQ
Top Answers & How-to Guides
What is Trip Mate's Phone Number?
The question we are asked most often is about how to talk to Trip Mate customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Trip Mate customer service, get an answer now.
Check-in
How do I check-in for my flight?
To check-in for your flight, you can typically do so online through the airline's website or mobile app starting 24 hours before your...
Trip Mate
What is Trip Mate?
Trip Mate is a leading travel insurance and trip protection company. With over 30 years of experience, Trip Mate offers a range of...
Booking
Can I make changes to my booking?
Yes, you can make changes to your booking with Trip Mate. We understand that plans may change, and we strive to accommodate our customers...
Cancellation Policy
What is the cancellation policy?
Trip Mate's cancellation policy allows customers to cancel their travel insurance plan within a certain timeframe and receive a full...
Baggage Allowance
What is the baggage allowance?
The baggage allowance for Trip Mate varies depending on the airline and the specific ticket purchased. Generally, most airlines enforce...
Pet Travel
Can I bring my pet on the trip?
Yes, you can bring your pet on the trip. At Trip Mate, we understand the importance of your furry friends and we welcome them to join...
Help me with my Trip Mate customer service issue
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Trip Mate issues reported to GetHuman