What is the cancellation policy?

Trip Mate's cancellation policy allows customers to cancel their travel insurance plan within a certain timeframe and receive a full refund of their premium. The specific timeframe for cancellation may vary depending on the plan chosen and the travel dates. However, generally, customers can cancel up to the day before their scheduled departure date to be eligible for a refund. It is important to note that in some cases, a small administrative fee may be deducted from the refund amount. After the departure date, no refund will be provided. Customers are encouraged to review the terms and conditions of their specific travel insurance plan for detailed information on the cancellation policy and any applicable fees.