Rheem Heating & Cooling Customer Service

Phone Number & Contact Info

Rheem Heating & Cooling's Best Phone Number

479-648-4900
Calls Customer Service·Most popular Rheem Heating & Cooling number
Q:

How do I talk to a live human at Rheem Heating & Cooling?

A:Press 1 - HVAC factory customer service support
Q:

Does Rheem Heating & Cooling offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 24 minutes. The longest hold times are on Thursday, and the shortest are on Friday. How is this calculated?

Rheem Heating & Cooling Customer Phone Numbers

Technical Support

800-432-8373
Toll-free · Mon-Fri 7:30am-4pm EST · Technical Support Line. #2 or #3. Less that 1min. For help with Water Heaters. ·

Replacement Parts

800-621-5622
Toll-free · Mon-Fri 7:30am-4pm EST · Calling this Rheem Heating & Cooling number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Rheem Heating & Cooling phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 - HVAC factory customer service support

What are the hours and when should I call?

Rheem Heating & Cooling operates the call center for this 479-648-4900 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 3,929 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Rheem Heating & Cooling phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Rheem Heating & Cooling staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Rheem Heating & Cooling is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 3,929 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Rheem Heating & Cooling

In summation, the best day to call Rheem Heating & Cooling is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Rheem Heating & Cooling staffs the call center well on Tuesday.

Why Customers Call Rheem Heating & Cooling

If you have time to do a bit of reading before you call Rheem Heating & Cooling, we recommend you read over some of our problem-specific articles.

What is the warranty period for Rheem heating and cooling products?

The warranty period for Rheem heating and cooling products varies depending on the specific product. Generally, Rheem offers a limited warranty for a period of 5 to 10 years on their residential heating and cooling systems. This warranty covers any manufacturing defects or failures that occur within the specified warranty period. However, it's important to note that the warranty coverage may differ for different components and accessories within the system, such as compressors, coils, and heat exchangers. To determine the exact warranty period for a particular Rheem product, it is recommended to consult the product documentation or contact Rheem directly for more information.

What is the average lifespan of a Rheem heating or cooling system?

The average lifespan of a Rheem heating or cooling system varies depending on several factors, such as the model, usage, maintenance, and environmental conditions. However, on average, Rheem heating and cooling systems tend to last around 15-20 years. This estimate is based on the brand's reputation for manufacturing durable and reliable products. With proper maintenance and regular servicing, customers can potentially extend the lifespan of their system. Rheem also offers warranties on their products, which may further provide customers with peace of mind. However, it is important to note that individual experiences may vary, and factors beyond Rheem's control can impact longevity. It is recommended to consult a certified Rheem technician for specific advice regarding your unit.

What is the cost of installing a Rheem heating or cooling system?

The cost of installing a Rheem heating or cooling system can vary based on several factors, such as the size of the property, the specific model chosen, and the complexity of the installation. It is recommended to consult a licensed contractor or dealer to obtain an accurate estimate for your unique requirements. Rheem offers a wide range of heating and cooling products suitable for different budgets and needs. They are committed to providing reliable, energy-efficient systems that deliver long-lasting performance and comfort. By investing in a Rheem system, customers can expect to receive excellent value for their money, backed by a strong warranty and the trusted reputation of a leading HVAC brand.

Top Rheem Heating & Cooling customer service problems

Click the link above to get answers to just about any Rheem Heating & Cooling customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Rheem Heating & Cooling Customer Service Contacts

There are of course other ways to contact Rheem Heating & Cooling customer service besides the phone. Below we list the best ones, by medium.

Rheem Heating & Cooling Customer Help Desk / Web Support

rheem.com - Customer Service
Customer service web support
As a last, sometimes only, resort- Rheem Heating & Cooling customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Rheem Heating & Cooling's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rheem Heating & Cooling agent. This phone number is Rheem Heating & Cooling's best phone number because 23,574 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 479-648-4900 include Complaint, Service issues, Technical support, Overcharge/Strange charge, Repairs and other customer service issues. The Rheem Heating & Cooling call center that you call into has employees from Georgia and is open 24 hours, 7 days according to customers. In total, Rheem Heating & Cooling has 3 phone numbers. It's not always clear what is the best way to talk to Rheem Heating & Cooling representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Rheem Heating & Cooling. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Rheem Heating & Cooling. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!